New students frequently asked questions
Online enrolment is completed on our online pre-enrolment portal. This process includes confirming your personal details and accepting the terms and conditions of the University. You will also be asked to upload documents and an image to our system to produce your student card.
In addition to online enrolment new students studying on campus are required to attend a Welcome & ID check session.
You can follow our online enrolment FAQs which provide step by step guidance for each page.
You can also view our Guide to Online enrolment video for further help with the process.
We also have a Welcome Helpline which can be contacted at 01274 236161 (9.00-16.00 Mon-Fri) or email firstname.lastname@example.org
Please contact the welcome helpline on 01274 236161 or email email@example.com and we will look into the issue.
When emailing please confirm your UB number, your University of Bradford email address or your date of birth so the team can verify your identity and find you on the system.
All new students, who study an on-campus course with us are required to complete a Welcome & ID check session following completion of online enrolment. This session is when we check your ID and verify the address you will be living at whilst you study.
If you will not be studying on campus or are doing a professional development course your ID will be checked remotely by the Welcome team.
If you will be studying on campus you will be asked to complete a Welcome & ID check session.
If your programme does not take place on campus or are doing a professional development course your ID will be checked remotely.
No, not every programme requires a DBS ID check but everyone must complete a Welcome & ID check.
If you are required to do a DBS ID check for your course this is carried out by the MyBradford team. More information can be found in your offer letter and on our website. Please ensure you complete your DBS requirements as soon as possible.
If you are studying on campus you will be issued with your student card when you complete your Welcome & ID check appointment.
If you are studying off campus your student card posted to your contact address.
If you are completing a professional development (CPD) course your student card will be given to you at your first on campus session or you can collect it from one of the MyBradford desks.
Students are required to have their student card with them at all times when on campus and the card is also used for access to rooms and swiping into on campus tutorials.
Our Step Up to HE resources offer a range of self-access online information to support your transition into university. These include content on:
- Thriving in your first year
- Academic language
- Collaborative learning
- Library and finding resources
- IT skills
- Careers and Employability
- You and Your Wellbeing
The Step Up to HE resources can be viewed at any time and you can work through them at times that suit you and at your own pace. All new students can access the Step up to HE online resources in Canvas when you have enrolled.
As well as the online resources, each September there is a live on-campus Step Up to HE programme that all new undergraduates have the opportunity to attend.
Many of our programmes accept late arrivals and students arriving late to their course will be provided with a plan to help them integrate onto the course and catch up anything they may have missed.
More details can be found in the Late Arrival section of this website. If you think you are going to be late please complete the form on this page.
You have to re-enrol on the anniversary of your start date every year you are on your course. You will be sent an email inviting you to do this each year.
It is vital you re-enrol each year as re-enrolment is linked to Student Finance and also access to University facilities.
IT (including setting your password / signing in)
Before you start you will receive an email from our IT Services department to your personal email account with details of your new username for your IT account. You will need to enter your new username to set your password for your IT account.
Please read and follow the steps in the email carefully as you will need your IT account to use all the University services.
If you don't receive this email before you start, please contact the IT Servicedesk (+44 (0) 1274 233333).
The email that you receive which asks you to set your password will also tell you what your username is. This is typically made up of all the initials of your first names along with some (or all of) your family name, and you may also have a number at the end if you have a family name that’s fairly common, like ‘Smith’.
Your username is all one word, with no spaces, no dots, and no uppercase letters, and it will be no more than eight characters in length. For example, a student named ‘John Richard Bloggs’ may have the username of jrblogg2
There are two variants of your University username – one with a suffix of @bradford.ac.uk, and one without.
Some services require your username without the @bradford.ac.uk suffix – so your username would be in the format jrblogg2
For most services - like Canvas, e:Vision, eduroam (WiFi), University email, the University Portal, Microsoft Teams, and PebblePad, you need to add @bradford.ac.uk at the end of your username, for example firstname.lastname@example.org
Please see this video for more information on signing in to our systems.
Once you’ve set your password, you’ll be able to sign in to access IT information for current students on the IT Services intranet site. Here you’ll find information about computers on campus, your email account, online file storage, services like Microsoft Teams, accessing WiFi on campus, software available, user guides, and more.
Please see the guide to IT services for new students video.
Semester 2 teaching timetables will be ready by the 13th December.
Please check the links on the Teaching Timetable page.
Further information on timetables can be found on the University intranet. Timetabling, Attendance and Room Bookings SharePoint >>
Your programme timetable will be made available to view on the Teaching timetables site.
If you don't have your login details, select 'Guest' and 'Programmes' to access the site.
To find your programme timetable:
- Select your Department from the drop-down list
- Choose your programme from the 'Select programme' box
- Select the correct Week Range
- Select the 'View List' button at the bottom of the page to finish.
Once you are enrolled personal timetables are available via our online app Publish - you are encouraged to both view and export personal academic timetable using this application.
For further details and accessing timetabling can be found on the Timetabling intranet site.
Timetables are subject to last-minute changes, please check regularly online; or, you can change your profile setting in Publish to have change notifications sent to your University email account. It is advised that you subscribe to this service.
Further information on timetables can be found on the University intranet.
More information about viewing your timetable can be found here.
You will need to sign in using your University username and password to access these pages.
If you are required to, you should quarantine for your first 10 days - there are different rules for 'green', 'amber' and 'red' list countries and you can find out more here. More about the support in place for you can be found below. You’ll need to make sure your online enrolment is completed, and send a copy of your stamped entry vignette/short-term study visa to email@example.com. We can then schedule an appointment for you to enrol.
More information about what to do when you arrive can be found in the International Student Support site FAQs.
The International Student Information Point is open in Room 101 from 9:30 - 3:30 weekdays, and our ambassadors can support you with your questions, as well as providing campus and city tours!
You can find the government guidance on quarantining here. It’s best to get food delivered if you can. There are sites and apps for this including Deliveroo, UberEats, JustEat, and supermarkets often do delivery services such as Morrisons, Asda, Sainsburys and Tesco. If you can’t access food, for instance because you don’t have a UK bank card to order with, you should email firstname.lastname@example.org for help.
Fees and Finance
Once Student Finance has approved your application for funding, the University should receive confirmation the next working day to confirm the funding and update this on your record.
Please send your Student Finance ‘Notification of Entitlement’ (this is located in the emails and letters section of your Student Finance online portal) with your UB number to email@example.com and we can check and update your account for you.
Students should apply for their funding as soon as they can, so this is confirmed before enrolment.
If you are still waiting for your funding to be finalised, please send confirmation you have applied, with your UB number, to firstname.lastname@example.org.
Before the University can confirm your registration to Student Finance, you must have fully completed your (re) enrolment. Once you have completed your (re)-enrolment, the University should confirm your registration to Student Finance within 2 working days.
If this hasn’t been confirmed after two working days, please contact:
Undergraduate students: Records@bradford.ac.uk
Postgraduate students (taught and research): Datateam@bradford.ac.uk
Students starting and continuing their course from September 2020 onwards can apply for the NHS Learning Support Fund (NHS LSF) if they’re on one of the following pre-registration undergraduate or postgraduate courses:
- nursing (adult, child, mental health, learning disability, joint nursing/social work)
- occupational therapy
- paramedics (bachelors and masters courses are eligible, DipHE and FD courses are not eligible for NHS LSF)
- radiography (diagnostic and therapeutic)
NHS LSF offers support for:
- a Training Grant for all eligible students of £5,000 per academic year
- Parental Support of £2,000 for students with at least one dependent child under 15 years, or under 17 years if registered with special educational needs (this used to be called Child Dependants Allowance)
- reimbursement of excess costs incurred on practice placement for travel and temporary accommodation costs (Travel and Dual Accommodation Expenses)
- students experiencing financial hardship (Exceptional Support Fund)
Further details can be found at: https://www.nhsbsa.nhs.uk/nhs-learning-support-fund or by clicking onhttps://media.nhsbsa.nhs.uk/resources/nhs-lsf-hei-communications-toolkit-v1-06-2020
Some of the services MyBradford provide are
- information, advice and guidance throughout your journey at the University
- triage and signposting to our specialist support services
- support letters such as bank letters, dates letters and verification letters
- Visit us at one of our 2 locations - Richmond Foyer and Student Central, Level 0
- Call us on 01274 266981
- Email email@example.com
Our opening hours are Monday – Friday 8.30am - 5pm with the exception of the first Tuesday of every month when we will close from 10.00am – 11.30am for staff training
The UBU/University of Bradford Union of Students is where you will find everything you need to compliment your student life, whether that is expanding your skills through sports, societies, media areas or volunteering; meeting new friends or enjoying our entertainments; joining with like-minded students in areas of politics; or getting academic or social advice and support.
Explore the Students Union website for lots of information about us, plus videos, photos and audio, and all the latest news and latest events. Make sure you like and follow us on all our social networks to stay connected.
Kickstart is the Student Union's development programme, helping you to Kickstart your University Life, Kickstart your life skills and Kickstart your future.
The Kickstart programme offers you a number of opportunities to connect with others, build communities and make change. We have a range of opportunities such as learning or teaching a language, Hiking, becoming a student change maker at the University, and opportunities for the artistic, political, caring, sporty, whatever your interests are.
Contact firstname.lastname@example.org to find out more and look out for the Kickstart programme of events in Freshers Week, including our residential weekends in the Yorkshire Dales and a range of online and in person activities.
More details are available on the Students Union website.
If you can't see your modules, or your modules are wrong, you should contact your programme admin team. Please see 'Where can I get help?' to see who you can contact.
MBA Distance Learning Operations Team
Dubai MBA Operations Team
Bradford MBA Operations Team
Support for Learning in Practice
Postgraduate Research Students
There are a number of induction events happening for our postgraduate researchers (PGRs), from faculty induction to sessions to working with your supervisor and connecting with other PGRs, there is plenty to get involved with. Induction information specific to research degrees can be found on the PGR Framework Site.
Students arriving late to their course will be provided with a plan to help them integrate onto the course and catch up anything they may have missed.
More details can be found in the Late Arrival section of this website. If you think you are going to be late please complete the form on this page.
Please note by arriving late you do not automatically get time added to your expected end date.
When you enrol you will be issued with standard access rights on your student card. If you require access to labs or other specialist areas that are needed for your research, this needs to be added as extra. In order for the additional access to be added to your student card, please speak with your supervisor who will request and approve access rights directly with our access control team.
The Postgraduate Research Administration Team will begin processing your studentship as early as possible. We are only able to send instructions to finance for payment once paperwork is finalised, you have enrolled and provided us with your bank details. Please contact the PGRA Team on your Faculty email:
Faculty of Management, Law and Social Sciences
Faculty of Engineering and Informatics
Faculty of Life Sciences
Faculty of Health Studies
Canvas is the virtual learning environment where you will receive important notifications, such as upcoming seminars, updates on library services and social events that may be happening. Canvas is also used for the formal submission of work associated with progression milestones and your thesis submission. You will be added to a Canvas group for your Faculty following enrolment.
Postgraduate researchers have a dedicated intranet site which provides information, advice and links to support you in the organisational aspects of your research degree. Please note you will need you IT credentials to access this site.
You can also contact the Postgraduate Research Administration Team with any questions you may have:
|Faculty of Management, Law and Social Sciences||Fomlssemail@example.com|
|Faculty of Engineering and Informatics||Foeifirstname.lastname@example.org|
|Faculty of Life Sciences||Folsemail@example.com|
|Faculty of Health Studies||Fohsfirstname.lastname@example.org|
Your offer letter should outline the module you are studying or the one you are starting your programme with.
To find your individual timetable:
Once your record has been made current your individual academic timetable is available to view via Publish and can be exported into your electronic calendar.
Timetables are subject to last-minute changes, please check regularly online; or, you can change your profile setting to have change notifications sent to your university email account. It is advised that you subscribe to this service.
Further information on timetables can be found on the University intranet. You will need to sign in using your University username and password to access this page.
Students accessing courses with the University of Bradford International College can email Internationalcollege@bradford.ac.uk with any queries.
Step Up to HE Programme
Our Step Up to Higher Education (HE) programme is a great opportunity to prepare for your studies by finding out about and starting to develop some of the essential skills you will need at University. It includes online resources and activities as well as live online workshops that also offer you the chance to meet members of staff and other students.
Step Up to HE is free of charge and is due to run just before term starts and during induction.
Delivered by a friendly team of staff and student ambassadors, it covers a range of areas to support your transition into university.
More information can be found on the website.
When you have completed your enrolment you will also be able to access our resources in Canvas.