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New students frequently asked questions

Enrolment

Online enrolment is completed on our online Pre-Enrolment Portal. This process includes confirming your personal details and  accepting the terms and conditions of the University.  You will also be asked to upload  documents and an image to our system to produce your student card

In addition to online enrolment new students studying on campus are required to attend an ID checking session.

You can follow our online enrolment FAQs which provide step by step guidance for each page.

We also have a Welcome Hotline which can be contacted at 01274 236161 (9.00-16.00 Mon-Fri) or email welcome@bradford.ac.uk

Please contact the welcome helpline on 01274 236161 or email welcome@bradford.ac.uk and we will look into the issue. When emailing please confirm either your University of Bradford email address or your date of birth so the team can verify your identity and find you on the system

All new students, studying an on-campus course with us are required to undertake a Welcome and ID check following completion of online enrolment. This session is when we check your ID and issue you with a student card.

This year we will carry out online Welcome & ID checks for home and EU students and student cards will be posted to you.

 

If you are not studying on campus or are doing a professional development course your ID will be checked remotely.

If you are studying on campus you will be asked to complete a Welcome & ID check session.

If you are not studying on campus or are doing a professional development course your ID will be checked remotely.

Home and EU students will complete their Welcome & ID check online via Skype.

International students will be given an appointment to attend a Welcome & ID check session on campus with the International Student Support team.

Details of your Welcome & ID check session will be emailed to you when you have completed online enrolment.

If you are an International student studying on campus you will receive your student card at your Welcome & ID check session.

If you are a home or EU student studying on campus your student card will be posted to your contact address after you have completed your Welcome & ID check session.

If you are not studying on campus or are doing a professional development course your student card will be posted to you or given out in your first session.

Students are required to have their student card with them at all times when on campus and the card is also used for access to rooms and swiping into on campus tutorials

Please allow 10 working days from the completion of your Welcome & ID check. If you have not received one after this time, please contact the welcome helpline on +44 (0) 1274 236161 or email welcome@bradford.ac.uk.

Step up to HE is an opportunity to prepare for your studies by finding out about and starting to develop some of the essential skills needed for University.

It includes online resources and activities as well as live online workshops that also offer you the chance to meet members of staff and other students.

More information can be found on the FAQ section of the Step up to HE website page. This page can be found at www.bradford.ac.uk/step-up/

Welcome week information can be found on the Welcome Week timetables section of the New Students website.

Module information can be found in Canvas when you are fully enrolled.

Details on accessing canvas can be found further down in these FAQs.

You can find further support for Canvas in this online student guide and video.

If you have queries about your modules or programme please contact your Programme administrators. Useful contacts can be found on the contacts page of the New Student website.

The latest date you can arrive for your programme is confirmed in your offer letter.

Students arriving late to their course will be provided with a plan to help them integrate onto the course and catch up anything they may have missed.

If you think you are going to be late please complete the form in our Late Arrival section

You have to re-enrol on the anniversary of your start date every year you are on your course. You will be sent an email inviting you to do this each year.

It is vital you re-enrol each year as re-enrolment is linked to Student Finance and also access to University facilities.

Timetables

Welcome week timetables will be ready by the end of August.

Links to Welcome Week timetables will show on the Welcome Week timetables section of the New Student website.

Teaching timetables will be ready from 21st September.

If your programme is starting on the 14th September your timetable will be available from 7th September.

Your programme timetable will be made available to view on the Teaching timetables portal.

If you don't have your login details, select 'Guest' and 'Programmes' to access the portal.

To find your programme timetable:

  1. Select your Department from the drop-down list
  2. Choose your programme from the 'Select programme' box
  3. Select the correct Week Range
  4. Select the 'View List' button at the bottom of the page to finish.

Details on how to find your individual academic timetable can be found on the Timetabling intranet site.

Timetables are subject to last-minute changes, please check regularly online; or, you can change your profile setting to have change notifications sent to your university email account. It is advised that you subscribe to this service.

Further information on timetables can be found on the University intranet. 

Timetabling, Attendance and Room Bookings SharePoint >>

You will need to log-in using your IT account to access this page.

e:Vision

Go to e:Vision to view and update your personal contact details.

You can access e:Vision directly, or you can access it from the left menu of the Student Portal.

First, make sure you are signing in with your username in the correct format, for example jrblogg2 (not jrblogg2@bradford.ac.uk’). If you still can’t sign in please contact IT Servicedesk on +44 (0) 1274 233333.

Canvas

Canvas is the virtual learning environment where you will access your learning materials.

You can access Canvas directly, or you can access it from the left menu of the Student Portal.

First, make sure you are signing in with your username in the correct format, for example jrblogg2@bradford.ac.uk (not ‘jrblogg2’). If you still can’t sign in please contact IT Servicedesk on +44 (0) 1274 233333. 

Have a look at the ‘Student Guide to Canvas’ course on your Canvas dashboard, or select the Help button on the left menu within Canvas.

There are also online help videos on the Canvas website - Getting started with Canvas.

International Students

If you are required to, you should quarantine for your first 14 days. More about the support in place for you can be found below. You’ll need to make sure your online enrolment is completed, and send a copy of your stamped entry vignette/short-term study visa to visasupport@bradford.ac.uk. We can then schedule an appointment for you to enrol, or virtually enrol you, depending on the circumstances. 

The International Student Information Point is already open, and if you don’t need to quarantine, or as soon as you’ve finished doing so, you can find it in the Great Hall in Richmond Building through 5 October; or in Room 101 after 5 October. Our team of friendly ambassadors and staff from the International Student Support team are there to help you complete the above tasks.  

You can find the government guidance on quarantining here. It’s best to get food delivered if you can. There are sites and apps for this including DeliverooUberEatsJustEat, and supermarkets often do delivery services such as MorrisonsAsdaSainsburys and Tesco. If you can’t access food, for instance because you don’t have a UK bank card to order with, you should email supportandguidance@bradford.ac.uk for help. 

Some orientation events will be via Zoom or webinars. Some, such as campus and city tours, will be in person but you will need to register ahead of time. You can email internationalstudents@bradford.ac.uk about the orientation programme or any other questions you might have! Whilst you quarantine, you might also want to join the Students’ Union Kickstart programme – email Michael Allhouse. (m.l.allhouse@bradford.ac.uk) for more details 

This short video gives a great introduction to the blended learning approach. 

Fees and Finance

Once Student Finance has approved your application for funding, the University should receive confirmation the next working day to confirm the funding and update this on your record.

Please send your Student Finance ‘Notification of Entitlement to creditcontrol@bradford.ac.uk and we can check and update your account for you.

Details of when to pay your fees, including early payment discount and payment plan information, can be found on the applicant information sent with your offer letter and on our 'When to pay your fees' page.

The University has a variety of ways to pay, just choose the best method for you – further information can be found on our 'How to pay your fees' page.

Students should apply for their funding as soon as they can, so this is confirmed before enrolment.

If you are still waiting for your funding to be finalised, please send confirmation you have applied to creditcontrol@bradford.ac.uk.

Please email our Fees team at sas-fees@bradford.ac.uk with your UB number and they will check your invoice for you.

Before the University can confirm your registration to Student Finance, you must have fully completed your (re) enrolment. Once you have completed your (re)-enrolment, the University should confirm your registration to Student Finance within 2 working days.

If this hasn’t been confirmed after two working days, please contact: 

Undergraduate students: Records@bradford.ac.uk  

Postgraduate students (taught and research): Hub-data@bradford.ac.uk

Please send your ‘Notification of Entitlement’ from Student Finance to the following team and we can notify Student Finance of your transfer to the University of Bradford: 

Undergraduate students: Records@bradford.ac.uk  

Postgraduate students (taught and research): Hub-data@bradford.ac.uk

Students starting and continuing their course from September 2020 can apply for the NHS Learning Support Fund (NHS LSF) if they’re on one of the following pre-registration undergraduate or postgraduate courses:

  • midwifery
  • nursing (adult, child, mental health, learning disability, joint nursing/social work)
  • occupational therapy
  • paramedics (bachelors and masters courses are eligible, DipHE and FD courses are not eligible for NHS LSF)
  • physiotherapy
  • radiography (diagnostic and therapeutic)

NHS LSF offers support for:

  • a Training Grant for all eligible students of £5,000 per academic year
  • Parental Support of £2,000 for students with at least one dependent child under 15 years, or under 17 years if registered with special educational needs (this used to be called Child Dependants Allowance)
  • reimbursement of excess costs incurred on practice placement for travel and temporary accommodation costs (Travel and Dual Accommodation Expenses)
  • students experiencing financial hardship (Exceptional Support Fund)

Further details can be found at: https://www.nhsbsa.nhs.uk/nhs-learning-support-fund or by clicking onhttps://media.nhsbsa.nhs.uk/resources/nhs-lsf-hei-communications-toolkit-v1-06-2020

IT (including setting your password / signing in)

Please call the Welcome Helpline on 01274 236161 or email welcome@bradford.ac.uk.

Make sure you are creating your password correctly - it should be at least 10 characters and must contain at least one number and at least one upper case letter.

The email that you receive which asks you to set your password will also tell you what your username is. This is typically made up of all the initials of your first names along with some (or all of) your family name, and you may have also have a number at the end if you have a family name that’s fairly common, like ‘Smith’.  

Your username is all one word, with no spaces, no dots, and no uppercase letters, and it will be no more than eight characters in length. For example, a student named ‘John Richard Bloggs’ may have the username of jrblogg2 

There are two variants of your University username – one with a suffix of @bradford.ac.uk, and one without.  

Some services - like e:Vision, and to sign in to computers on campus - require your username without the @bradford.ac.uk suffix – so your username would be in the format jrblogg2 

For most other services, like Canvas (VLE), eduroam (WiFi), University email, the Student Portal, Microsoft Teams, PebblePad, and Skype for Business, you need to add @bradford.ac.uk at the end of your username, for example jrblogg2@bradford.ac.uk

Please see this video for more information on logging in to our systems.

Once you’ve set your password, you’ll be able to sign in to access IT information for current students on the IT Services intranet site. Here you’ll find information about computers on campus, your email account, online file storage, services like Microsoft Teams and Skype for Business, accessing WiFi on campus, software available, user guides, and more. 

Please see the guide to IT services for new students video.

 

 

Library

Information, opening times and details about services can be found on our website.

you can also access the library's Frequently Asked Questions page at https://bradford.libanswers.com/

Students Union

The UBU/University of Bradford Union of Students is where you will find everything you need to compliment your student life, whether that is expanding your skills through sports, societies, media areas or volunteering; meeting new friends or enjoying our entertainments; joining with like-minded students in areas of politics; or getting academic or social advice and support.

Explore the Students Union website for lots of information about us, plus videos, photos and audio, and all the latest news and latest events. Make sure you like and follow us on all our social networks to stay connected.

The UBU is located in Student Central, connected to the J.B. Priestley library.

Details of our location can be found on our website along with details on how to join in and get in touch.

Information about Freshers 2020 can be found on the Students Union website.

Kickstart is the Student Union's development programme, helping you to Kickstart your University Life, Kickstart your life skills and Kickstart your future. 

The Kickstart programme offers you a number of opportunities to connect with others, build communities and make change. We have a range of opportunities such as learning or teaching a language, Hiking, becoming a student change maker at the University, and opportunities for the artistic, political, caring, sporty, whatever your interests are. 

Contact m.l.allhouse@bradford.ac.uk to find out more and look out for the Kickstart programme of events in Freshers Week, including our Covid era Scavenger Hunt and a range of other online and in person activities.

More details are available on the Students Union website.

Distance Learning

You do not need to enrol in person. Please complete your online enrolment on e:Vision. Your ID will be checked remotely.

A student card will be posted out to you.

Programme information can be found on Canvas, you will be able to access this information when you have completed your online enrolment.

If you can't see your modules, or your modules are wrong, you should contact your programme admin team. Please see 'Where can I get help?' to see who you can contact.

MBA Distance Learning Operations Team

 MBA-OperationsTeam@bradford.ac.uk, +44 (0) 1274 23 2637 Scott Feather / +44 (0) 1274 23 2574 Tamzin Farman.

Dubai MBA Operations Team

MBA-OperationsTeam@bradford.ac.uk, +44 (0) 1274 23 4181, Emma Pheasant.

Bradford MBA Operations Team

MBA-OperationsTeam@bradford.ac.uk, +44 (0) 1274 23 4101, Naheed Iqbal.

Clinical Pharmacy

Clinpharm@bradford.ac.uk +44 (0) 1274 238128, Charlotte Sumner.

Dementia Studies

Admin-Dementia@bradford.ac.uk +44 (0) 1274 238128, Charlotte Sumner.

Support for Learning in Practice

SLIP-admin@bradford.ac.uk, +44 (0) 1274 23 4101, Naheed Iqbal.

Postgraduate Research Students

There are a number of induction events happening for our postgraduate researchers (PGRs), from faculty induction to sessions to working with your supervisor and connecting with other PGRs, there is plenty to get involved with. Induction information specific to research degrees can be found on the PGR Framework Site. 

The start date for your programme and the latest date you can arrive is confirmed in your offer letter.

If you think you are going to be late please complete the form in our Late Arrival section

Please note by arriving late you do not automatically get time added to your expected end date.

 

When you enrol you will be issued with standard access rights on your student card. If you require access to labs or other specialist areas that are needed for your research, this needs to be added as extra. In order for the additional access to be added to your student card, please speak with your supervisor who will request and approve access rights directly with our access control team.  

The Postgraduate Research Administration Team will begin processing your studentship as early as possible. We are only able to send instructions to finance for payment once paperwork is finalised, you have enrolled and provided us with your bank details. Please contact the PGRA Team on your Faculty email: 

Faculty of Management, Law and Social Sciences 

Fomlss-pgr@bradford.ac.uk  

Faculty of Engineering and Informatics 

Foei-pgr@bradford.ac.uk  

Faculty of Life Sciences 

Fols-pgr@bradford.ac.uk  

Faculty of Health Studies 

Fohs-pgr@bradford.ac.uk  

Canvas is the virtual learning environment where you will receive important notifications, such as upcoming seminars, updates on library services and social events that may be happening. You will be added to a CANVAS group for your Faculty following enrolment.

You can access Canvas directly, or you can access it from the left menu of the University Portal. 

First, make sure you are signing in with your username in the correct format, for example jrblogg2@bradford.ac.uk (not ‘jrblogg2’).

If you still can’t sign in please contact IT Servicedesk on 01274 233333.

Postgraduate researchers have a dedicated intranet site which provides information, advice and links to support you in the organisational aspects of your research degree. Please note you will need you IT credentials to access this site.

You can also contact the Postgraduate Research Administration Team with any questions you may have:

Faculty of Management, Law and Social Sciences Fomlss-pgr@bradford.ac.uk
Faculty of Engineering and Informatics Foei-pgr@bradford.ac.uk
Faculty of Life Sciences Fols-pgr@bradford.ac.uk
Faculty of Health Studies Fohs-pgr@bradford.ac.uk

CPD students

If you are a CPD student you willl be undertaking further professional development.

You may take one module only or several as part of a wider programme.

 

CPD students from the Faculty of Health are not expected to attend an induction on campus. An online induction is available to view on your Faculty webpage

CPD students from other faculties should recieve more information from your programme team.

Your offer letter should outline the module you are studying or the one you are starting your programme with. 

Your module timetable will be made available to view on the website.

If you don't have your login details, select 'Guest' and 'Programmes' to access the portal.

To find your programme timetable:

  1. Select your Department from the drop-down list
  2. Choose your module from the 'Select programme' box
  3. Select the correct Week Range 
  4. Select the 'View List' button at the bottom of the page to finish.

Further information on timetables can be found on the University intranet. You will need to log-in using your IT account to access this page.

Timetabling, Attendence and Room Bookings SharePoint >>

When you have completed your online enrolment your student card will be posted to you.