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MyBradford: Student Support Service

We are a dedicated team of front-of-house staff, with a wealth of experience and understanding to help you access the support services
you need to be a success. The transition to university life is an important one, and we're here to help you every step of the way. Our friendly and professional staff are your first point of contact. We will advise or connect you to expert help.

If you're a student currently studying with us, you can find details by visiting the MyBradford intranet site.

Our services:

We signpost staff and students to helpful information as well as providing a range of services, which include:

  • Providing support letters for
    • Travel
    • Graduation
    • Award Verification
  • Student ID cards
  • DBS ID checks for placements
  • Council Tax information and guidance

You'll have access to:

Where to find us

We are located in the foyer of the Richmond Building and in Student Central, Level 0

Opening hours

  • 8:30-17:00, Monday to Friday
  • Please note: The service will be closed  from 10:00–11:30am on the first Tuesday and last Wednesday of each month

Contact MyBradford

Student Life Team

The Student Life Team provides a variety of services for students who find themselves in need of additional support whilst at University. We provide initial advice on issues which may be affecting your general welfare.

If you are not sure who to ask for advice, or you just need to talk to someone in a quiet and confidential space, we’re here.

Examples of support could be:

  • Applications to our Student Support Fund in times of financial difficulty (we cannot fund tuition fees)
  • Advice and guidance in relation to student finance issues
  • Support with difficult situations which arise from everyday life
  • Referrals on to external and internal services
  • Support with accommodation issues
  • Learning to cook
  • Budgeting

Get in touch

Disability support

The Disability Service is part of Student and Academic Services. They provide information, advice and guidance whether you are an applicant, current or international disabled student.

Disability can mean different things to different people. By the term ‘disabled students’ we mean any student with:

  • specific learning difficulties such as dyslexia, dyspraxia and dyscalculia
  • autism
  • a long term health condition
  • a physical or sensory impairment

The Disability Service's contact details are:

I got diagnosed with Graves Disease this year. It's related to all sorts of things with all sorts of symptoms, as soon as I got that, I talked to my personal tutor and he referred me to Disability Services. They put it through so that I can have extra time in exams and extra time for doing coursework. Tayah Livesey, MChem (Medicinal Chemistry)

Interfaith Chaplaincy

Tolerance and respect for religions and beliefs are important at the University of Bradford. The city has places of worship for most faiths and religions and many of these are close to our campus. 

The Interfaith Chaplaincy team represent various faith groups and provide spiritual support and pastoral care for staff and students of all faiths and none.

You can contact us via email before, during or after your time at the University.

Counselling, mental health and wellbeing

  • We are a team of skilled and experienced counsellors and mental health advisors who understand how mental health issues can affect your studies, work, and life.
  • We provide free and confidential counselling, mental health advice, a 24 hour helpline (0800 028 3766), self-help resources, and workshops for student and staff of the University of Bradford. We also provide counselling for Bradford College students.
  • We are completely independent of your academic studies or workplace and do not share information with staff in these areas without consent.
  • We work in partnership with the local NHS MyWellbeing IAPT Service that provides a range of online support options for students and staff of the University.
  • If you are experiencing a mental health crisis, please visit our Help in a Crisis page.

Opening hours

  • Monday to Saturday, 08:30 - 16:30.

Contact us

Where to find us

  • We are based in Student Central, in the J B Priestley Building behind the MyBradford desk on Level 00.