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MyBradford: Student Support Services

We are a dedicated team of front of house staff, with a wealth of experience and understanding to help you access the support services
you need to be a success. The transition to university life is an important one, and we're here to help you every step of the way.

If you're an student currently studying with us, you can find details by visiting our MyBradford intranet site.

The MyBradford team are currently working remotely and can be contacted by phone or email at our regular opening hours.

You'll have access to:

Opening hours

  • 8:30-17:00, Monday to Friday
  • The service will be closed every first Tuesday of the month from 10:00–11:30am.

Contact MyBradford

Our services

  • Providing responses to queries and giving information and basic advice, support and guidance.
  • Booking one to one appointments with specialist support and services where appropriate
  • Council Tax exemption enquiries
  • DBS ID checks
  • Student confirmation/registration letters, such as bank and visa letters
  • Staff and student ID cards
  • Enquiries regarding changes to the student record, change of circumstances, applications for submission extensions, and extenuating circumstancesCampus and city information
  • Assistance from the International Student Advisor
  • Programme, study and enrolment support
  • Award ceremony information
  • Copy and/or replacement certificate and transcript requests
  • Certifying University-produced documents

Student Life Team

The Student Life Team provides a variety of services for students who find themselves in need of additional support whilst at University. We provide initial advice on issues which may be affecting your general welfare.

If you are not sure who to ask for advice, or you just need to talk to someone in a quiet and confidential space, we’re here.

Examples of support could be:

  • Applications to our Student Support Fund in times of financial difficulty (we cannot fund tuition fees)
  • Advice and guidance in relation to student finance issues
  • Support with difficult situations which arise from everyday life
  • Referrals on to external and internal services
  • Support with accommodation issues
  • Learning to cook
  • Budgeting

Get in touch

Disability support

The Disability Service is part of Student and Academic Services. They provide information, advice and guidance whether you are an applicant, current or international disabled student.

Disability can mean different things to different people. By the term ‘disabled students’ we mean any student with:

  • specific learning difficulties such as dyslexia, dyspraxia and dyscalculia
  • autism
  • a long term health condition
  • a physical or sensory impairment

The Disability Service's contact details are:

I got diagnosed with Graves Disease this year. It's related to all sorts of things with all sorts of symptoms, as soon as I got that, I talked to my personal tutor and he referred me to Disability Services. They put it through so that I can have extra time in exams and extra time for doing coursework. Tayah Livesey, MChem (Medicinal Chemistry)

Interfaith Chaplaincy

Tolerance and respect for religions and beliefs are important at the University of Bradford. The city has places of worship for most faiths and religions and many of these are close to our campus. 

The Interfaith Chaplaincy team represent various faith groups and provide spiritual support and pastoral care for staff and students of all faiths and none.

You can contact us via email before, during or after your time at the University.

Counselling, mental health and wellbeing

Our Counselling and Mental Health Service provides a free and confidential service to all students and staff of the University of Bradford and students of Bradford College. In addition to one-to-one appointments, we offer a range of support including self-help materials and wellbeing workshops.

We are completely independent of your academic studies or workplace and do not share information with staff in these areas without consent.

Most appointments are by telephone, video conference or email. We offer a limited number of face-to-face appointments in Student Central, 08:30-16:30, Monday to Friday. Reception is open 9:00-16:30.

Contact the Counselling and Mental Health Service: