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Returning students frequently asked questions

Re-enrolment

Re-enrolment is the process of updating your personal details and accepting the terms and conditions for the new academic year. It is part of the formal Student Contract between you and the University.

You are required to re-enrol at the start of each academic year, and you will receive an email inviting you to complete it on e:Vision.

If your programme started at a non-standard point in the academic year you are asked to re-enrol on the anniversary of your start date.

As a continuing student (including Postgraduate Research students) it is important that you re-enrol, as we may otherwise assume that you have withdrawn from the University

You can follow our re-enrolment FAQs which provide step by step guidance for each page or view this step by step video guide.

We also have an enrolment helpline which can be contacted at 01274 236161 (9.00-16.00 Mon-Fri) or email welcome@bradford.ac.uk

Your new student card will be printed once you have been transferred to your new programme.

Please go to MyBradford to collect a new one.

We do not issue new cards to returning students.

If you need to change your student card you should contact the MyBradford team on 01274 236981 or email MyBradford@bradford.ac.uk or visit us at either one of our locations.

Please note there is a charge for this service.

Module information can be found in Canvas when you are fully enrolled.

Details on accessing canvas can be found further down in these FAQs.

You can find further support for Canvas in this online student guide and video.

If you have queries about your modules or programme please contact your Programme administrators. Useful contacts can be found on the contacts page of the Returning Student website.

You have to re-enrol on the anniversary of your start date every year you are on your course. You will be sent an email inviting you to do this each year.

It is vital you re-enrol each year as re-enrolment is linked to Student Finance and also access to University facilities.

If you’re required to repeat a period of study at the University, and you plan on using student finance funding to pay for your tuition and provide you with a maintenance loan, you should be aware of the basic guidelines/rules that Student Finance use when assessing your eligibility.  As a basic rule of thumb, undergraduate students are usually entitled to funding for the duration of their course, plus one further year.  For most courses, this means that funding is available for 3 years (+ 1 year).  Whilst this is the general rule of thumb, there are other occasions where further funding may still be awarded – even if you’ve studied over 4 years.  Further information on repeat study can be found here.

Alternatively, the Money team would be happy to discuss your options with you; they can be contacted via: money@bradford.ac.uk

Timetables

Your timetable will show at least two weeks before the start of your course.

Your personal timetable should show on the University Portal.

More information about timetables can be found on the Timetabling intranet site.

Timetables are subject to last-minute changes, please check regularly; or, you can change your profile setting to have change notifications sent to your University email account. It is advised that you subscribe to this service.

University systems

First, make sure you are signing in with your username in the correct format, for example jrblogg2@bradford.ac.uk (not ‘jrblogg2’). If you still can’t sign in, please contact IT Servicedesk on +44 (0) 1274 233333.

First, make sure you are signing in with your username in the correct format, for example jrblogg2@bradford.ac.uk (not ‘jrblogg2’). If you still can’t sign in please contact IT Servicedesk on +44 (0) 1274 233333

IT

You can reset your IT account password if you’ve forgotten it.

Once you’ve set a password for your IT account, you’ll be able to sign in to access IT information for current students on the IT Services intranet site. Here you’ll find information about computers on campus, your email account, online file storage, services like Microsoft 365 service (like Microsoft Teams), accessing WiFi on campus, software available, user guides, and more. 

Fees and Finance

The University has a variety of ways to pay, just choose the best method for you – further information can be found on our 'How to pay your fees' page.

There are different options available depending on how you are funding your study and the course you are studying with us. Details can be found on our When to pay your fees page.  

For most courses, students are required to pay at least 50%* of their fees to complete their online re-enrolment unless the University has received confirmation, they either have a loan approved for their year of study and/or approved sponsorship to cover their fees in full (any approved funding must be paid to the university directly).  

If you or your family member are paying your fees, you can either: 

  • Pay in full before or during your online re-enrolment (check if you are eligible to the University’s 3% early payment discount - eligibility criteria applies). 
  • Pay by instalment to help spread the cost of your study using an approved payment plan offered by the university.  You will need to make a minimum payment of 50%* before or during your online re-enrolment. 

Your fee invoice will be raised confirming your fee charge at the start of your academic session once you have fully completed your online enrolment and Welcome & ID check.  If your fees have not been paid in full, any remaining fee balance will be set up on the payment plan the university offers for your course. 

Once you have fully enrolled, you will be able to view your fee invoice, payments made and your payment plan for any unpaid fees using your My Finance in e:Vision. 

Please contact the Credit Control Team with your UB number if you have any questions about the dates and amounts you are required to make your fee payments.

* Payment plans are not available for fee charges of £500.00 or under or short courses (20 weeks or under) and payment must be made in full before or during your online enrolment.  MBA students are required to pay 25% of their fee to complete their online enrolment.

Please email your Financial Guarantee (Sponsor) letter or Purchase Order form to the Credit Control Team with your UB number (you can also do this during your online enrolment).  The team will check your evidence and if this is approved, the funding details will be updated on your account for you. 

Payment terms for sponsors are payment in full within 30 days of the date the invoice is raised (payment plans are not available).  Family members and/or friends cannot be accepted as a sponsor, but they can make payments on your behalf for your fees.  

Please email our Fees team with your UB number and they will check your fee charge for you.

Once Student Finance has approved your application for funding, the University should receive confirmation the next working day to confirm the tuition fee loan amount they will pay the university directly and this will be updated on your record. The university receives weekly confirmation of approved SAAS funding, and the tuition fee loan amount they will pay the university will be updated on your record within five working days of notification.

You should apply for your funding as soon as possible to ensure this has been confirmed before your enrolment.

If you are still waiting for your funding to be finalised, you can provide confirmation you have applied for your funding during your online enrolment. Please email any updates from Student Finance to the Credit Control Team with your UB number and attach either your most recent correspondence from Student Finance or a screenshot of the status of your application from your Student Finance portal.

Until the university receives confirmation of your tuition fee loan, you are responsible for payment of your fees so you may be required to make a payment whilst your funding is processed (this payment will then be refunded once Student Finance/SAAS confirm your tuition fee loan for the full fee charge). 

Please check your funding entitlement confirms the following: 

  • Your tuition fee loan is for the same amount as your fee charge 
  • Your tuition fee loan is for a different course or course year 
  • Your tuition fee loan has been confirmed as payable to the University of Bradford 

If any of the above are incorrect, please contact Student Finance/SAAS to amend your funding. 

If your funding details are correct, please email the Credit Control Team with your UB number and attach a copy of your funding confirmation from Student Finance/SAAS so we can check and update this on your record for you.

When you progress through an exam board and go in to a new academic year you are asked to complete your re-enrolment in e:Vision, for September starters this usually happens in early August.

Students who go through later or supplementary exam boards will only receive their re-enrolment email when their exam boards decision has been signed off and processed. For September starters this can take place any time between early August and the start of teaching.

Following the completion of your re-enrolment, the University will confirm your registration within 2 working days and payment should be released within 3-5 working days.

You can track the status of your payments via the Student Finance portal.

Please contact the Student Life Team for further advice on money@bradford.ac.uk

Students starting and continuing their course from September 2020 onwards can apply for the NHS Learning Support Fund (NHS LSF) if they’re on one of the following pre-registration undergraduate or postgraduate courses:

  • midwifery
  • nursing (adult, child, mental health, learning disability, joint nursing/social work)
  • occupational therapy
  • paramedics (bachelors and masters courses are eligible, DipHE and FD courses are not eligible for NHS LSF)
  • physiotherapy
  • radiography (diagnostic and therapeutic)

NHS LSF offers support for:

  • a Training Grant for all eligible students of £5,000 per academic year
  • Parental Support of £2,000 for students with at least one dependent child under 15 years, or under 17 years if registered with special educational needs (this used to be called Child Dependants Allowance)
  • reimbursement of excess costs incurred on practice placement for travel and temporary accommodation costs (Travel and Dual Accommodation Expenses)
  • students experiencing financial hardship (Exceptional Support Fund)

Further details can be found at: https://www.nhsbsa.nhs.uk/nhs-learning-support-fund.

If you have any queries please contact NHSlearningsupportfund@bradford.ac.uk

Library

Information, opening times and details about services can be found on our website and intranet site.

you can also access the library's Frequently Asked Questions page at https://bradford.libanswers.com/

Career and Employability service

We are here to help you with career planning, job search strategies, CV, writing, interview preparation, finding a placement, studying abroad and more. Explore our website for further details. 

Yes, we can provide all the advice you need to help you find a part-time job. Please see our website for more information. 

For quick queries, just pop in any weekday between 10:00-12:00 and 13:00-15:00 or book an appointment 

Unique Fitness

Unique Fitness is the University’s on-campus gym and sports centre which provides access to a swimming pool, as well as  a climbing wall, courts and pitches. We also offer a range of fitness classes, personal training sessions, and spaces for hire.

Based on campus our main location is next to the Chesham building on Great Horton Road, but we also have a further location on Laisteridge Lane just a few minutes’ walk away.  

Full details of our memberships and pricing can be found on our website.

University Nursery

Please visit the Nursery website and click the ‘Enquire about your child’s place now’ button to complete an enquiry form as the first step to enrolling your child.  

Our fees and funding information can be found on our Nursery Admissions webpage.