What is online enrolment?

Online enrolment is completed on our online pre-enrolment portal, e:Vision. The process includes confirming your personal details and accepting the terms and conditions of the University as laid out in the student contract. You will be asked to make a payment or tell us who is paying your fees as well as uploading documents and an image of yourself so we can produce your student card.

In addition to online enrolment new students studying on campus are required to attend a Welcome and ID check session.

Where can I get help with the online enrolment pages?

You can follow our online enrolment FAQs which provide step by step guidance for each page.

You can also call the Welcome Helpline on (+44) 01274 236161 (9.00-16.00 Mon-Fri) or email welcome@bradford.ac.uk

I did not receive an online enrolment confirmation email

Please contact the Welcome Helpline on (+44) 01274 236161 or email welcome@bradford.ac.uk and we will look into the issue.

When emailing please confirm your UB number or your name and date of birth so the team can check your identity and find you on the system.

What is the Welcome and ID check?

All new students, who study an on-campus programme with us are required to attend an in person Welcome and ID check session following completion of their online enrolment. At this session we check your ID and verify the address you will be living at whilst you study with us.

If you are receiving a student loan the University will only confirm your registration to Student Finance/SAAS when your in person Welcome and ID check is completed. Once completed your registration will be confirmed within 2 working days.

If you will be studying on a distance learning programme your ID will be checked online using Microsoft Teams, someone will reach out to you when you have completed your online enrolment.

If you will be completing a continuing professional development (CPD) programme your ID will be checked remotely by the Welcome team.

Do I have to complete the in person Welcome and ID check?

If you will be studying on campus you must attend an in person Welcome and ID check session.

If you will be studying on a distance learning programme your ID will be checked online using Microsoft Teams, someone will reach out to you when you have completed your online enrolment. 

If you will be completing a continuing professional development (CPD) programme your ID will be checked remotely by the Welcome team. 

Where do I complete my Welcome and ID check?

International Students

You will attend a Welcome and ID check session with the Visa Support team, in the Norcroft Lounge in the Norcroft Centre from 9-4pm between Monday 12 January and Monday 9 February.

Please arrive early to avoid disappointment, if the queue is large you may be asked to return to enrol the following day.
Please remember to bring your qualifications as listed on your CAS, passport, entry visa and eVisa sharecode. 

Home Students

You should attend a Welcome and ID check session in person on your first day on campus. You can also drop in to the Norcroft Lounge in the Norcroft Centre from 9-4pm Monday-Friday, between Monday 12 January and Friday 23 February.

After this date all Welcome and ID checks for home students will take place at the MyBradford desk in the Richmond building.
Please remember to bring your original ID documents with you.

Is the Welcome and ID check the same as the DBS ID check?

No, not every programme requires a Disclosure and Barring Service (DBS) ID check but everyone must complete a Welcome and ID check.

If you are required to do a DBS ID check for your programme this is carried out at the MyBradford Desk. More information can be found in your offer letter and in the pre-enrolment information on our website. Please ensure you complete your DBS requirements as soon as possible before you start.

Do I require a student card and when will I receive one?

If you are studying on campus you will be issued with your student card when you complete your Welcome and ID check session.  

If you are studying on a distance learning programme and will not be coming to campus you do not require a student card. If you will be attending a module on campus and will require a student card please email welcome@bradford.ac.uk with your full postal address and UB number. 

If you are completing a Continuing Professional Development (CPD) programme you can collect your student card from a MyBradford Desk when you attend your first on campus session.

Students are required to have their student card with them at all times when on campus and the card is also used for access to rooms and swiping into on campus tutorials.

My student card is being posted and I have not received it

If your student card is being posted to you please allow a week for delivery and two weeks if you are based overseas. If you have any queries you can contact the Welcome Helpline on (+44) 01274 236161 or email welcome@bradford.ac.uk. 

Can I get help to prepare for starting my studies?

Our Step Up to HE resources offer a range of self-access online information to support your transition into university.  These include content on:

• Study skills and success 
• Academic language
• The library 
• Your careers journey 

The resources can be viewed at any time, and you can access these and work through the content at a time and pace that suit you.  All new students can access the Step up to HE online resources in Canvas from August each year.

As well as the online resources, each September, just before term starts, there is a live on-campus Step Up to HE programme that all new undergraduates have the opportunity to attend. Students can register their interest in attending the live activities in the enrolment portal.  Details will then be emailed on the activities and how to book.

For new post-graduate taught students there are also specific online resources in Canvas to support your transition. 

Where can I find Welcome Week information?

Welcome Week information can be found on the Welcome Week timetables section of this website.

There are also descriptions of some of our central welcome sessions.

Where can I find information about my modules?

Module information can be found in Canvas when you have completed your Welcome and ID check are fully enrolled.

Details on accessing Canvas can be found further down in these FAQs.

You can find further support for Canvas in this online student guide and video.

Who can I contact for programme information?

If you have queries about your modules or programme please contact your Programme administrators.

Useful contacts can be found on the contacts page of this site.

What happens if I arrive late?

All students are expected to join the University at the beginning of their programme to start their studies.

If you have exceptional circumstances that mean you are unable to arrive for your first day, many of our programmes accept late arrivals and we can provide support to help you catch up on any study you have missed.

More details can be found in the Late Arrival section of this website.

Do I have to enrol every year?

You have to re-enrol on e:Vision on the anniversary of your start date every year you are studying on your programme. You will be sent an email inviting you to do this each year.

It is vital you re-enrol each year as re-enrolment is linked to Student Finance and also retaining access to University facilities.

I haven’t received my email asking me to set my password

Before you start you will receive an email (sent to your personal email address) from our IT Services department with details of your University username for your new IT account. You will need to enter your new username to set your password for your IT account.

Please read and follow the steps in the email carefully as you will need your IT account to access the University's online services. 

If you don't receive this email before you start, please call IT Services (+44) 01274 233333.

I’m unable to create a password

Make sure you are creating your password correctly - it should be at least 12 characters and must contain at least one number and at least one upper case letter.

I don’t remember the password for my IT account

You can reset your IT account password if you’ve forgotten it.

What is my username?

The email that you receive which asks you to set your password will also tell you what your username is. This is typically made up of all the initials of your first names along with some (or all of) your family name, and you may also have a number at the end if you have a family name that’s fairly common, like ‘Smith’.  

Your username is all one word, with no spaces, no dots, and no uppercase letters, and it will be no more than eight characters in length. For example, a student named ‘John Richard Bloggs’ may have the username jrblogg2. 

There are two variants of your University username – one with a suffix of '@bradford.ac.uk', and one without.  

• Some services require your username without the '@bradford.ac.uk' suffix – so your username would be in the format jrblogg2
• For most services - like Canvas, e:Vision, eduroam (WiFi), University email, the University Portal, Microsoft Teams, and PebblePad, you need to add '@bradford.ac.uk' at the end of your username, for example: jrblogg2@bradford.ac.uk.

Please see this How to sign in video for more information on signing in to our systems.

Where can I find more information about IT Services?

Further information about setting your password can be found on the IT Services website.

Once you’ve set your password, you’ll be able to sign in to access IT information for current students on the IT Services intranet site. Here you’ll find information about computers on campus, your email account, online file storage, Microsoft 365 services (including Microsoft Teams), accessing WiFi on campus, software available to download, user guides, and more. 

Please see the guide to IT services for new students video.

When will my Welcome Week timetable be ready?

Welcome Week timetables are available on the Welcome week timetable page from Monday 8 December onwards.

If your programme starts early your timetable will show at least two weeks before the start date.

Where can I find my Welcome Week timetable?

Links to Welcome Week timetables show on the Welcome Week timetables section of the New Student website.

How can I find links to online sessions in Welcome Week?

Online session links show in the body of the Welcome Week timetables.

I don't know how to find my lecture room on campus

Please see the room finder list in the Welcome Week timetables section which has more information about rooms on campus.

You can also look at our campus map to find details about building locations.

A more detailed campus map and a list of some accessible facilities can also be found at the end of our student handbook.

When will my teaching timetable be ready?

Teaching timetables are available on the Teaching Timetable page from Monday 8 December.

Your personal timetable is available in Publish when you have completed your ID check and picked any optional modules.

Further information on timetables can be found on the University intranet. Timetabling, Attendance and Room Bookings SharePoint >>

Where can I find my teaching timetable?

Your programme or module timetable can be found in Publish.  

If you don't have your login details, select 'Guest' and 'Programme of study' or ‘Module’ from the drop-down menu.

To find your programme or module timetable:

1. Select your Department from the drop-down list
2. Tick your programme or module from the options (you can start typing in the search bar to find the programme/module)
3. Select the correct Week Range

The site is available all year round and is kept up-to-date with the timetables ahead of each semester.

To find your individual timetable:

The current weeks timetable is available to view on the front page of the University Portal.

Once you have completed your Welcome and ID check your full individual academic timetable is available to view in Publish and can be exported into your electronic calendar.

Please note if you have not chosen your optional modules in e:Vision they will not show on your individual timetable. 

Timetables are subject to last-minute changes, please check regularly online; or, you can change your profile setting to have change notifications sent to your university email account. It is advised that you subscribe to this service.

Further information on timetables can be found on the Timetabling intranet site. You will need to log-in using your IT account credentials to access this page.

I can’t see my optional modules in my timetable?

Please note if you have not chosen your optional modules in e:Vision this will not show on your timetable.  Please log into e:Vision to complete this process. 

If you have already chosen your optional modules, please contact your Programme Admin team.

Where can I find more information?

Further information on timetables can be found on the University intranet. 

Timetabling, Attendance and Room Bookings SharePoint.

You will need to sign in using your IT account credentials to access these pages.

What is e:Vision for?

You can use e:Vision to view your module marks and exam board results and you can update your personal contact details.  You can also use e:Vision to submit a request to withdraw or suspend your studies, and to submit requests for Extenuating Circumstances.

How do I access e:Vision?

You can access e:Vision directly, or you can access it from the left menu of the University Portal.

What if I can’t sign in to e:Vision?

First, make sure you are signing in with your username in the correct format, for example jrblogg2@bradford.ac.uk (not ‘jrblogg2’). If you still can’t sign in, please call IT Services on (+44) 01274 233333.

What is Canvas for?

Canvas is the virtual learning environment where you will access your learning materials.

How do I access Canvas?

You can access Canvas directly, or you can access it from the left menu of the University Portal.

I can’t see my modules in Canvas / I have the wrong modules in canvas

You can only access your modules in Canvas after you have completed your in person Welcome and ID check.

If you have not chosen your optional modules in e-vision they will not show on your timetable.  Please log into e:Vision to complete this process.

If you have enrolled and chosen your optional modules and you are still having issues please contact your programme admin team for more information.

What if I can’t sign in to Canvas?

First, make sure you are signing in with your username in the correct format, for example jrblogg2@bradford.ac.uk (not ‘jrblogg2’). If you still can’t sign in please contact IT Services on +44 (0) 1274 233333. 

What if I need help with how to use Canvas?

Have a look at the ‘Student Guide to Canvas’ course on your Canvas dashboard, or select the Help button on the left menu within Canvas.

There are also online help videos on the Canvas website - Getting started with Canvas.

I need help with opening a bank account, registering with the student health centre, or generally getting settled in the UK!

The Visa Support Team will help with international enrolment, you will be sent further details by email.

More information about what to do when you arrive can be found in the International Student Support site.

Where do I complete my enrolment?

You will attend a Welcome and ID check session with the Visa Support team, in the in the Norcroft Lounge in the Norcroft Centre from 9-4pm between Monday 12 January and Monday 9 February.

Please arrive early to avoid disappointment, if the queue is large you may be asked to return to enrol the following day.
Please remember to bring your qualifications as listed on your CAS, passport, entry visa and eVisa sharecode. 

Where can I find information about Orientation and Trips?

I have more questions about getting settled as an international student – where can I find out more?

Please check out the International student arrival pages for more information, or email visasupport@bradford.ac.uk. 

How can I pay my fees?

The University has a variety of ways to pay, just choose the best method for you – further information can be found on our 'How to pay your fees' page.

When should I pay my fees?

There are different options available depending on how you are funding your study and the programme you are studying with us. Details can be found on our When to pay your fees page.  

For most programmes, students are required to pay at least 50%* of their fees to complete their online enrolment unless the University has received confirmation, they either have a loan approved for their year of study and/or approved sponsorship to cover their fees in full (any approved funding must be paid to the university directly).  

If you or your family member are paying your fees, you can either: 

• Pay in full before or during your online enrolment (check if you are eligible to the University’s 3% early payment discount - eligibility criteria applies). 
• Pay by instalment to help spread the cost of your study using an approved payment plan offered by the University.  You will need to make a minimum payment of 50%* before or during your online enrolment. 

Your fee invoice will be raised confirming your fee charge at the start of your academic session once you have fully completed your online enrolment and Welcome and ID check.  If your fees have not been paid in full, any remaining fee balance will be set up on the payment plan the university offers for your programme. 

Once you have fully enrolled, you will be able to view your fee invoice, payments made and your payment plan for any unpaid fees using your My Finance in e:Vision. 

Please contact the Credit Control Team with your UB number if you have any questions about the dates and amounts you are required to make your fee payments.

* Payment plans are not available for fee charges of £500.00 or under or short courses (20 weeks or under) and payment must be made in full before or during your online enrolment.  MBA students are required to pay 25% of their fee to complete their online enrolment.

My employer / government agency (sponsor) is paying my fees, where do I send my evidence?

Please email your Financial Guarantee (Sponsor) letter or Purchase Order form to the Credit Control Team with your UB number (you can also do this during your online enrolment).  The team will check your evidence and if this is approved, the funding details will be updated on your account for you. 

Payment terms for sponsors are payment in full within 30 days of the date the invoice is raised (payment plans are not available).  Family members and/or friends cannot be accepted as a sponsor, but they can make payments on your behalf for your fees.  

If confirmation of sponsor funding is not received, they do not pay, or the funding is withdrawn, you will be responsible for the payment of any outstanding fees in full.

My fees on My Finance in e:Vision are different to my offer letter

Please email our Fees team with your UB number and they will check your fee charge for you.

How will the University know I have funding from Student Finance/Student Awards Agency Scotland (SAAS)?

Once Student Finance has approved your application for funding, the University should receive confirmation the next working day to confirm the tuition fee loan amount they will pay the university directly and this will be updated on your record. The university receives weekly confirmation of approved SAAS funding, and the tuition fee loan amount they will pay the university will be updated on your record within five working days of notification.

I am transferring in from another university what should I do?

Please send your ‘Notification of Entitlement’ from Student Finance confirming your funding to the following team and we can notify Student Finance of your transfer to the University of Bradford: 

Undergraduate students: Records@bradford.ac.uk  

Postgraduate students (taught and research): Datateam@bradford.ac.uk

What happens if I apply for my Student Finance/Student Awards Agency Scotland (SAAS) funding late?

You should apply for your funding as soon as possible to ensure this has been confirmed before your enrolment.

If you are still waiting for your funding to be finalised, you can provide confirmation you have applied for your funding during your online enrolment. Please email any updates from Student Finance to the Credit Control Team with your UB number and attach either your most recent correspondence from Student Finance or a screenshot of the status of your application from your Student Finance portal.

Until the university receives confirmation of your tuition fee loan, you are responsible for payment of your fees so you may be required to make a payment whilst your funding is processed (this payment will then be refunded once Student Finance/SAAS confirm your tuition fee loan for the full fee charge). 

I have been invoiced for my tuition fees but Student Finance/Student Awards Agency Scotland (SAAS) have confirmed I am eligible to the tuition fee loan?

Please check your funding entitlement confirms the following: 

• Your tuition fee loan is for the same amount as your fee charge 
• Your tuition fee loan is for a different programme or year 
• Your tuition fee loan has been confirmed as payable to the University of Bradford 

If any of the above are incorrect, please contact Student Finance/SAAS to amend your funding. 

If your funding details are correct, please email the Credit Control Team with your UB number and attach a copy of your funding confirmation from Student Finance/SAAS so we can check and update this on your record for you.

Student Finance/Student Awards Agency Scotland (SAAS) is requesting my registration to be confirmed so I can receive my payment from them, who can do this for me?

Before the University can confirm your registration to Student Finance/SAAS, you must have fully completed your enrolment including the Welcome & ID check.

Once completed your registration will be confirmed to Student Finance/SAAS and payment should be released within 3-5 working days.

My maintenance funding has been delayed and I need urgent financial support?

Please contact the Student Life team for further advice on supportandguidance@bradford.ac.uk or call on (+44) 01274 233218.

NHS Learning Support fund

Students starting and continuing their programme from September 2020 onwards can apply for the NHS Learning Support Fund (NHS LSF) if they’re on one of the following pre-registration undergraduate or postgraduate programmes:

• midwifery
• nursing (adult, child, mental health, learning disability, joint nursing/social work)
• occupational therapy
• paramedics (bachelors and masters programmes are eligible, DipHE and FD programmes are not eligible for NHS LSF)
• physiotherapy
• radiography (diagnostic and therapeutic)

NHS LSF offers support for:

• a Training Grant for all eligible students of £5,000 per academic year
• Parental Support of £2,000 for students with at least one dependent child under 15 years, or under 17 years if registered with special educational needs (this used to be called Child Dependants Allowance)
• reimbursement of excess costs incurred on practice placement for travel and temporary accommodation costs (Travel and Dual Accommodation Expenses)
• students experiencing financial hardship (Exceptional Support Fund)

Further details can be found at: https://www.nhsbsa.nhs.uk/nhs-learning-support-fund.

If you have any queries please contact NHSlearningsupportfund@bradford.ac.uk

What is MyBradford?

MyBradford Student Service is a frontline team who can help you with your enquiry and can provide information, advice and guidance on a range of other services.

What services do MyBradford provide?

Some of the services MyBradford provide include

• city and campus information
• provide official supporting letters
• issue student and staff cards
• complete DBS ID checks if this is related to your programme
• other general enquiries and triage to other Student Life and Wellbeing services

I need a council tax or bank letter, what do I do?

You can email mybradford@bradford.ac.uk and they will provide you with further details of what you need to do.

How do I contact MyBradford?

You can:

• Visit us at the MyBradford Desk in the Richmond Atrium and on Level 0 in Student Central
• Call us on (+44) 01274 236981
• Email mybradford@bradford.ac.uk

Our opening hours are Monday – Friday 8.30am - 4.30pm except for the first and third Tuesday of every month when we will close from 09.30am – 10.30am for staff training.

Where can I find more information?

More information can be found on our intranet site.

You will need to sign in to see this page.

Do I need a student card to use the library?

You need a current student card to access the library. If you have not received or have lost your card please see our MyBradford team before using the library facilities. 

Please see the MyBradford intranet page for opening times and contact details.

How do I access the online library services?

Please see the library resources page for help.

Where can I find information about the library?

Information, opening times and details about services can be found on our website.

You can also access the library's Frequently Asked Questions page of our website

What is the Students Union?

The UBU/University of Bradford Union of Students is where you will find everything you need to complement your student life, whether that is expanding your skills through sports, societies, media areas or volunteering; meeting new friends or enjoying our entertainments; joining with like-minded students in areas of politics; or getting academic or social advice and support.

Explore the Students Union website for lots of information about us, plus videos, photos and audio, and all the latest news and latest events. Make sure you like and follow us on all our social networks to stay connected.

Where can I find the Students Union?

The UBU is located in Student Central, connected to the J.B. Priestley library.

Find out how to contact the Student Union.

Where can I find information about Freshers?

Information about Freshers can be found on the Students Union website.

What is the KickStart programme?

Kickstart is the Student Union's development programme, helping you to Kickstart your University Life, Kickstart your life skills and Kickstart your future. 

The Kickstart programme offers you a number of opportunities to connect with others, build communities and make change. We have a range of opportunities such as learning or teaching a language, Hiking, becoming a student change maker at the University, and opportunities for the artistic, political, caring, sporty, whatever your interests are. 

Contact m.l.allhouse@bradford.ac.uk to find out more and look out for the Kickstart programme of events in Freshers Week, including our residential weekends in the Yorkshire Dales and a range of online and in person activities.

Do I need to enrol in person?

Distance Learning students complete their Welcome and ID check online using Microsoft Teams.

When you have completed your online enrolment we will reach out to make an appointment and email you a link.

At the time of your appointment you will just need to click the link to access the meeting. Please ensure you have your camera and microphone switched on and have valid ID ready to display to the camera.

Please note Postgraduate Researchers studying by distance learning do need to complete enrolment in person when they attend the induction sessions.

Will I get a student card?

If you are studying on a distance learning programme and will not be coming to campus you do not need a student card.

If you will be attending a module on campus and will require a student card please email welcome@bradford.ac.uk with your full postal address and UB number. 

Where do I find programme information?

Programme information can be found on Canvas, you will only be able to access this information when you have completed your online enrolment, your ID has been checked by the Welcome team and your record is current. You will receive an email when your record is current.

I can’t see my modules in Canvas / I have the wrong modules in Canvas

If you can't see your modules, or your modules are wrong, you should contact your programme admin team. Please see 'Where can I get help?' to see who you can contact.

I can’t see my timetable in Publish

Not all Distance Learning programmes are available to view in Publish, please contact your Programme Administrator for more information.

Bradford MBA Operations Team (all MBA Programmes) 

MBA-OperationsTeam@bradford.ac.uk 

Executive Education Team (All other DL Programmes) 

ExecEd-admin@bradford.ac.uk 

Clinical Pharmacy 

Clinpharm@bradford.ac.uk +44 (0) 1274 232639, Humarya Wali 

Dementia Studies 

Admin-Dementia@bradford.ac.uk 

Where can I get help?

Bradford MBA Operations Team (all MBA Programmes)

MBA-OperationsTeam@bradford.ac.uk

Executive Education Team (All other DL Programmes)

ExecEd-admin@bradford.ac.uk

Clinical Pharmacy

Clinpharm@bradford.ac.uk +44 (0) 1274 232639, Humarya Wali

Dementia Studies

Admin-Dementia@bradford.ac.uk

More information for Postgraduate Researchers studying by distance learning

For Postgraduate Researchers studying by distance learning, you need to complete enrolment in person and collect your student card. You also need to attend the in-person induction events that are held on campus in the first week. The induction programme is designed to give you the best possible start to your research degree and will give you the foundations to succeed. It also gives you the perfect opportunity to network and build contacts with your fellow PGRs and members of staff. The sessions provide specific guidance for PGRs on everything from progression requirements, to managing your supervisors, as well as giving you an overview of essential University services. Full details of induction can be found on the PGR induction website. In addition to induction, you will need to arrange an introductory meeting with your supervisory team in the first couple of weeks.

Where can I find induction information?

Your induction is an integral part to the start of your research journey here at Bradford and is intended to prepare you to successfully complete your degree. The induction programme takes place in the first week and attendance is mandatory. The sessions provide specific guidance for PGRs on everything from progression requirements, to managing your supervisors, to giving you an overview of essential University services, as well as providing the opportunity to network and build contacts with your fellow PGRs and members of staff. The full induction programme can be found on the PGR induction website.

If you are unable to attend, you must inform your supervisor(s) and the University by emailing the BRDF team and your Faculty PGR admin team.

I am unable to make the PGR induction, what do I do?

Your induction is an integral part to the start of your research journey here at Bradford and is intended to prepare you to successfully complete your degree. The induction programme takes place in the first week and attendance is mandatory. The sessions provide specific guidance for PGRs on everything from progression requirements, to managing your supervisors, to giving you an overview of essential University services, as well as providing the opportunity to network and build contacts with your fellow PGRs and members of staff. The full induction programme can be found on the PGR induction website.

If you are unable to attend, you must inform your supervisor(s), the BRDF team and your Institute's Doctoral College Administrator so that we can advise you on how to catch up.

What happens if I can't start my programme on time?

All Postgraduate Researchers are expected to join the University at the beginning of their programme to start their studies and attend the induction sessions.

If you have exceptional circumstances that mean you are unable to arrive for your first day, many of our programmes accept late arrivals and we can provide support to help you catch up on anything you may have missed.

If you are unable to attend, you must inform your supervisor(s), the BRDF team and your Faculty PGR admin team so that we can advise you on how to catch up.

Details of the latest start date can be found in the Late Arrival section of this website.

Please note by arriving late you do not automatically get time added to your expected end date.

How do I get access to labs etc?

When you enrol you will be issued with standard access rights on your student card. If you require access to labs or other specialist areas that are needed for your research, this needs to be added as extra. In order for the additional access to be added to your student card, please speak with your supervisor who will request and approve access rights directly with our access control team.  

I have been awarded a studentship, when will I receive my first payment?

The Postgraduate Research Administration Team will begin processing your studentship as early as possible. We are only able to send instructions to finance for payment once paperwork is finalised, you have enrolled and provided us with your bank details. Please contact the PGRA Team on pgradmin-studentships@bradford.ac.uk.

What is Canvas for?

Canvas is the virtual learning environment where you will receive important notifications, such as upcoming seminars, updates on library services and social events that may be happening. Canvas is also used for the formal submission of work associated with progression milestones and your thesis submission. You will be added to a Canvas group for your Faculty following enrolment.

How do I access Canvas?

You can access Canvas directly, or you can access it from the left menu of the University Portal. 

What if I can’t sign in to Canvas?

First, make sure you are signing in with your username in the correct format, for example: jrblogg2@bradford.ac.uk (not ‘jrblogg2’).

If you still can’t sign in please call IT Services on (+44) 01274 233333.

Where can I find additional information for Postgraduate Researchers?

Postgraduate researchers have a dedicated intranet site which provides information, advice and links to support you in the organisational aspects of your research degree. Please note you will need your IT account credentials to access this site.

Contact the Doctoral College Administration Team

Your Institute's Doctoral College Administrator is available Monday to Friday 08:30 - 16:00 on the contact details below:

In addition to this, you can drop in to the team office every Wednesday from 08:30 – 16:00 in E61 Richmond if you would like to see us in person.

Postgraduate Research Distance Learning student information

For Postgraduate Researchers studying by distance learning, you need to complete enrolment in person and collect your student card. You also need to attend the in-person induction events that are held on campus in the first week. The induction programme is designed to give you the best possible start to your research degree and will give you the foundations to succeed. It also gives you the perfect opportunity to network and build contacts with your fellow PGRs and members of staff. The sessions provide specific guidance for PGRs on everything from progression requirements, to managing your supervisors, as well as giving you an overview of essential University services. Full details of induction can be found on the PGR induction website. In addition to induction, you will need to arrange an introductory meeting with your supervisory team in the first couple of weeks.

What is a CPD student?

If you are a CPD student you will be undertaking a single Continuing Professional Development module with a CPD programme title.

Will I have an induction?

CPD students are not usually expected to attend an induction on campus. 

When your enrolment is fully completed you should be able to see your module in Canvas and you may be sent further information from your module leader or programme admin team.

My employer/NHS Trust will be paying my fees, who do I need to confirm this with?

If your employer/NHS Trust will be paying your tuition fees, you will need to send your Financial Guarantee (Sponsorship) letter or Purchase Order form to the Credit Control team so we can approve and update this on your account for you.

The Financial Guarantee (Sponsorship) letter must be on letterheaded paper and contain the following information:

• Student name
• UB number (If known)
• Course
• Amount of funding

If confirmation of sponsor funding is not received, they do not pay, or the funding is withdrawn, you will be responsible for the payment of any outstanding fees in full.

Details of how to pay can be found on our website.

How do I find my module timetable?

Accessing your module timetable

Your offer letter will have details of the CPD module you are studying.

Your module timetable can be found on Publish.  

If you don't have your login details, select 'Guest' and 'Programme of study' or ‘Module’ from the drop-down menu.

To find your module timetable:

1. Select your Department from the drop-down list
2. Tick your module from the options (you can start typing in the search bar to find the programme/module)
3. Select the correct Week Range

The site will be available all year round and will be kept up-to-date with the timetables ahead of each semester.

To find your individual timetable:

The current weeks timetable is available to view on the front page of the University Portal.

Once your record has been made current your individual academic timetable will be available to view in Publish and can be exported into your electronic calendar. 

If you have fully completed your enrolment and your module is not showing in your timetable or in Canvas please contact your Programme administrator.

Please note

Timetables are subject to last-minute changes, please check regularly online; or, you can change your profile setting to have change notifications sent to your university email account. It is advised that you subscribe to this service.

Further information on timetables can be found on the University intranet. You will need to sign in using your IT account credentials to access this page.

Timetabling, Attendance and Room Bookings intranet >>

When will I receive my student card?

Your student card will be either be given to you at your first on campus session or it can be collected from the MyBradford team.

Who can I contact for information about my module?

Your programme admin team can advise you on the details of your module.

Many of our CPD programmes take place within the Faculty of Health and Social Care but confirmation of your faculty should be outlined in your offer letter.

Students studying the Postgraduate CPD Students - Pharmacy (Prescribing for Pharmacists) programme should contact the ExecEd team for more information on clinpharm@bradford.ac.uk. 

Where can I find pre-arrival information for UBIC students?

The Oxford International pre-arrival site has lots of information for new UBIC students.

Who can I contact if I have a questions about my UBIC programme?

Students accessing programmes with the University of Bradford International College can email Internationalcollege@bradford.ac.uk with any queries.

UBIC students can also access pre arrival information on the Oxford International website.

What is Step-Up to HE?

Where can I find more information about accommodation?

More information can be found in the FAQ section of the accommodation website.

What can Career and Employability Services help me with?

We are here to help you with career planning, job search strategies, CV, writing, interview preparation, finding a placement, studying abroad and more. Explore our careers pages for further details. To access job listings, career resources, and support services, please log in and activate your account on Handshake, our online careers platform. 

Can they advise me about finding a part-time job?

Yes, we can provide all the advice you need to help you find a part-time job. Please visit our part time work page for more information. 

How can I speak to an adviser?

For quick queries, just pop in any weekday between 10:00-12:00 and 13:00-15:00 or book an appointment with an advisor.

What is Unique Fitness?

Unique Fitness is the University’s on-campus sports centre which provides access to a swimming pool, gym, climbing wall, courts and pitches. We also offer a range of fitness classes, personal training sessions, and spaces for hire.

Where is Unique Fitness?

Based on campus our main location is next to the Chesham building on Great Horton Road, but we also have a further location on Laisteridge Lane just a few minutes’ walk away.  

How much is it for new students to join membership?

Full details of our memberships and pricing can be found on the Unique Fitness website.

What facilities does Unique Fitness have?

We have a 100-station gym, a 25m swimming pool, boxing Academy, 2 x squash courts, 4 court sports hall, 10m climbing wall, 3g football pitches for 5, 7 and 11 a-side, 4 x tennis courts, and with most facilities we also provide a range of services.  

I don't know if I want to join, can I come look round/try the facilities before I join?

We offer tours and a free 1-day trial per person. Just come to reception and ask for a tour or a free trial.  

Can I access the facilities without membership?

Yes, you can pay as you go for all our facilities. More information about pay as you go prices can be found on this link.

Can my partner/family member join too?

Yes, everyone is welcome to become a member or to pay as you go.  

I've never used a gym, can you help?

Yes, all members are entitled to a free induction, where a gym instructor would show you how to use our machines and equipment. We also offer training programmes and personal training for an additional charge.   

I can't swim, can you help?

Yes, we offer Swimming Lessons, these can be 1-2-1, 2-2-1 or group lessons. For more information, please visit our website.

How do I join?

Either visit our portal if you want to pay for your membership upfront (if you do you get 2 months free) or if you’d prefer to pay monthly then come to our reception and ask for a direct debit membership.  

What are the opening hours?

We open Monday to Friday 6:30am – 10pm and Saturday and Sunday 9am – 6pm.  

How do I enrol my child in the University Nursery?

Please visit the Nursery website and click the ‘Enquire about your child’s place now’ button to complete an enquiry form as the first step to enrolling your child.  A member of the management team will be in touch to confirm details and to book you in for a viewing of the nursery. 

How much are the Nursery fees and what support can I get for childcare costs?

Upon viewing the nursery, all current fees will be discussed in line with your requirements. Students are eligible for a 10% discount off their fees and staff members 5% discount. For information on what Government funded hours you may be eligible for, please visit the Childcare Choices website and complete the online calculator. If you require any further information prior to viewing the nursery in person, please contact the nursery main office on (+44) 01274 234866.