Online enrolment frequently asked questions

I need help or support to complete this due to an existing disability, impairment or long term condition

You can access support relating to your disability, condition or impairment from the Disability Service, email disabilities@bradford.ac.uk and a member of the team will contact you. 

I am an international student and have more questions about international enrolment

If you have any queries about international enrolment you can contact the Visa Support team by emailing visasupport@bradford.ac.uk or phone (+44) 01274 236900.

Do I need to read the Student Contract?

Yes. When you enrol with the University of Bradford you are agreeing to the terms and conditions in the Student Contract. The Contract is shown in the box on this page and there is also a link to the Student Contract page of the University website if you would prefer to read it separately.

You must accept these terms and conditions if you wish to study with us.

Why do you share my data with third parties?

This page also highlights that we share your information with external third parties so in agreeing to the Contract you are also agreeing to share your information with them. For a list of when we share data and why, please see the Student Privacy Notice.  

Please refer to the University’s Privacy Notices webpage to see other specific privacy notices which relate to specific services and activities and which do not routinely involve the processing of personal data of all students (e.g. the Counselling and Mental Health Service, Disability Service, Unique Fitness, Placements etc.)

Also see the Higher Education Statistics Agency (HESA) privacy notice for students - the 'Student collection notice'.

What are Academic Excellence Scholars?

Please visit our Academic Excellence Scholarships page to find out more.

Do I need to read the Student Contract?

Yes. When you enrol with the University of Bradford International College you are agreeing to the terms and conditions in the Student Contract. The contract is shown in the box on this page and there is also a link to the Student Contract page of the University website if you would prefer to read it separately.

You must accept these terms and conditions if you wish to study with us.

Why do you share my data with third parties?

This page also highlights that we share your information with external third parties so in agreeing to the Contract you are also agreeing to share your information with them. For a list of when we share data and why, please see the Student Privacy Notice.  

Also see the Higher Education Statistics Agency (HESA) privacy notice for students - the 'Student collection notice'.

I don’t use my given name

Your name on the system must show as it does in your ID but you can set your preferred ‘known as’ name. This can be changed at any time in e:Vision. 

Can I change my name in future?

If you change your name or marry whilst you are on your programme you can email a copy of your deed poll/marriage certificate to the Student Records team at records@bradford.ac.uk and they will change it for you.

I do not know the address of my University accommodation yet

If you are not sure what your address will be please leave this as your home address for now but you will be asked for these details when you enrol in person (if applicable). You can amend your address details in e:Vision and it is your responsibility to ensure these details are kept up to date.

What does ‘Type of accommodation’ mean?

In this box we are asking what type of accommodation you will be staying in whilst you are at university and whether it is owned or rented. This box must be completed before you can continue.

Why do I need to provide the University with my emergency contact details?

We ask you to provide this information so that it is available in the unlikely event that a situation arises where we consider your health, wellbeing or welfare to be at risk.  

Whilst it is your choice of whom you nominate, usually your emergency contact will be a parent, family member or guardian. Most importantly, they must be in a position to be willing to act on your behalf in the event of a serious incident or emergency where we consider your health, wellbeing or welfare to be at risk. This person does not need to be based in the UK. (If you are under the age of 18, at the time of enrolling on your programme, please ensure one of your emergency contacts is your UK Guardian). 

You should ensure that your emergency contact is: 

1. aware that they have been nominated and that their contact details have been given to the University for this purpose;  
2. readily contactable - wherever possible, please provide a mobile phone number as well as a landline so that contact can be made quickly;  
3. if possible, able to speak English.  

Your emergency contact details are held on the University’s student information system, in accordance with the University’s Student Privacy Notice 

Under what circumstances will the University make use of my emergency contact details?

We recognise that you are an individual, with an expectation that information about you is held securely and not shared inappropriately. We will always balance these considerations with your personal circumstances before using the details you have provided and sharing information about you with your emergency contact. It is unlikely that during your time as a student we would ever need to get in touch with your emergency contact and share any personal information, but wherever possible we would try and get your consent first.  

Under current data protection legislation, we are permitted to share personal information about you without your consent where we believe that this is necessary to protect your vital (immediate) interests or those of another person and where it is not possible to obtain your consent. This usually means that you will have been involved in, or that there is a risk of, an incident or an emergency situation where we believe you or others may come to serious or lasting harm.  

The following are examples of circumstances in which we might get in touch with your emergency contact and share personal information, but each case is considered on its own merits. These examples include but are not limited to:  

• You are exhibiting behaviour that may pose a serious risk to your safety and wellbeing or that of others.  
• You have attended or been admitted to hospital in an emergency.  
• You have suffered a serious physical injury, including significant self-harm.  
• You cease to engage with your studies and we have been unable to contact you to confirm your safety and wellbeing.  
• You have not recently been seen in your accommodation, we have been unable to contact you and you are considered missing.  
• You have an ongoing serious illness and you appear to be deteriorating.  
• You are experiencing a mental health crisis.  
• A third party has reported significant concerns and we are not able to contact you to establish your safety and wellbeing. 
• You have been the victim of a serious crime.  

In the event that there are concerns about the health, wellbeing or welfare of a student who is under 18 years old, the University is always obliged to contact the student's parent or guardian.  

When does the University decide to contact an emergency contact?

Any decision to get in touch with your emergency contact or to share personal information without your consent would be taken by the Associate Director (Student Wellbeing) or their designated nominee, and informed by advice from the Head of Student Conduct, Risk and Information Governance, the Head of Student Life, the Safeguarding Lead and the Counselling and Mental Health Service Manager where possible. We would inform you of this, unless to do so would increase the risk of harm to you or another person. Whenever we share personal information about a student with their emergency contact, we keep a record of the justification for this decision, the nature of the information shared, with whom, and the time and date of the disclosure. 

Can I change my emergency contact in future?

You can update your emergency contact details in e:Vision at any time and it is your responsibility to ensure these details are kept up to date. 

Why do I need to provide another emergency contact?

We ask you to provide two emergency contacts just in case one of them is unavailable.  

Why do you need to know this information?

This information is completely confidential and is protected under Data Protection legislation. UK Universities collect information for the Higher Education Statistics Agency (HESA). Your answers help HESA to monitor and address equality issues in the higher education sector and support higher education providers (HEPs) in meeting their obligations under the Equality Act 2010 and Public Sector Equality Duty (PSED). 

Why do you need to know about my disability, impairment or long term condition

We need to know about your disability, impairment or long term condition, including mental health to enable us to arrange reasonable adjustments and support that is necessary to enable you to participate in University life. 

Why do I need to register that I have a health condition or impairment as a disability?

Around 15% of the population have a disability, whether you can see it or not. The University offers a dedicated, confidential advisory service to help students to access the reasonable adjustments they are entitled to, based on their disability, impairment or long term condition and their programme of study.  

Help and support is available. The process is evidence-based, and you will need to register with the Disability Service or Counselling and Mental Health Service.  

You work in partnership with the Disability Service team to agree what is reasonable and proportionate considerate of your condition or impairment, to develop a Learner Support Profile (LSP). You will need to approve your LSP before it can become accessible to staff who teach on your programme. If you decline to disclose your disability, specific, individualised reasonable adjustments cannot be implemented.  

I have more than one disability what do I select?

Please select ‘Two or more impairments and/or disabling medical conditions’.  

If you have indicated you have more than one disability, impairment or long term condition you will be asked a follow up question to gather further data in order to ensure the University is able to support you fully during your studies. 

Do I have to answer these questions?

If you would prefer not to answer you can select ‘Prefer not to say’ in all cases. 

What should I select for this page?

Please select all applicable impairments and/or disabling medical conditions you have and click next. 

Why do you need to know this information?

This information is completely confidential and is protected under Data Protection legislation. UK Universities collect information for the Higher Education Statistics Agency (HESA). Your answers help HESA to monitor and address equality issues in the higher education sector and support higher education providers (HEPs) in meeting their obligations under the Equality Act 2010 and Public Sector Equality Duty (PSED).   

What is a care leaver?

A care leaver is any adult who spent time in care as a child (i.e. under the age of 18). Such care could be in foster care, residential care (mainly children's homes), or other arrangements outside the immediate or extended family. 

What does ‘estranged’ mean?

We define an estranged student as a young person, aged 25 or under at the time of enrolment, who is studying without parental support due to a breakdown in the relationship with their biological or adoptive parents. This 'estrangement', or relationship breakdown, will have lead to no contact or communication and this situation is likely to remain permanent. You may also be classed as an estranged student if your parents are deceased. 

What does ‘caring responsibilities’ mean?

UCAS defines a student with caring responsibility as someone who is responsible for providing unpaid care to someone who has, for example: a long-term illness; a disability; a mental health condition; an addiction; temporary care needs following, for example, an accident or operation.  

Does this include childcare?

The caring responsibilities question does not include childcare unless your child has additional disability, health or support needs. Childcare is covered in the following question.

What does ‘refugee or asylum seeker status’ mean?

A refugee is someone who has been compelled to leave their country and cannot return because of a serious threat to their life, physical integrity or freedom as a result of persecution, armed conflict, violence or serious public disorder. It is a legal status that provides an individual with certain rights and protections. An asylum-seeker is someone who has or intends to apply to be recognised as a refugee, but their application has yet to be processed. 

Do I have to answer these questions?

If you would prefer not to answer you can select ‘Prefer not to say’ in all cases. 

Who do you share the information with if I tick the boxes?

If you tick to share the information it will be shared with your personal academic tutor and other relevant University staff, so we are aware of your circumstances and can offer you additional support. This may include additional financial support. 

Why do you need to know this information?

This information is completely confidential and is protected under the Data Protection Act. UK Universities collect information for the Higher Education Statistics Agency (HESA). Your answers help HESA to monitor and address equality issues in the higher education sector and support higher education providers (HEPs) in meeting their obligations under the Equality Act 2010 and Public Sector Equality Duty (PSED).  

I can’t find the right occupation in the list

Please select the one you feel is the most relevant to you. If you feel none of them are you can select one of the following; 

• Not Known 
• Not Stated/Occupation Not Listed 
• Other Not Specified 
• Unemployed 

What does 'service children' mean?

If your parent(s) or carer(s) is serving as a Regular or Reservist in the UK Armed Forces, or has done so in the past, the University would like to know to help with supporting you in your studies.  

As a child from a military family you may have moved schools more often than most students, or you may have felt unable to participate in extra-curricular activities and this can impact on your wellbeing in Higher Education. 

Further guidance and details of further support available can be found on the UCAS website.   

What does 'commuter student' mean?

The University defines a commuter student as someone whose home and term time address are both the same and travels into the University for their studies. 

Do I have to answer these questions?

If you would prefer not to answer you can select ‘Prefer not to say’ where applicable. 

I need to change my information, who do I contact?

If the information is correct, please email records@bradford.ac.uk with evidence of the change needed so your record can be amended.

Please note;

• If you have dual nationality including British your nationality should be recorded as British. 
• If you have dual nationality (but not British) and one is an EU country, your nationality should be recorded as the EU country. 
• If you have dual nationality that does not include British or an EU country you can use either nationality. 

You can still complete your online enrolment whilst this is being updated.

If you are happy to continue click next to move on to the next page.   

Why should I be on the Electoral Register?

If you are not registered, you cannot vote. The electoral register is also used in Credit Referencing when buying some items such as mobile phones or opening a bank account. Some employers also use Credit Referencing. 

I’m not British – can I vote?

Yes - Commonwealth and Republic of Ireland citizens are entitled to register and vote in all elections in Britain.

Resident EU citizens can vote in Council and Parish Council, Elected Mayor and Police and Crime Commissioner elections. 

Can I vote twice? At home and at university?

If your home and university addresses are in two different local authority areas, you can vote in local elections in both. However, even if you are registered in two areas - at home and at university - you can only vote in one at a general election. It is a criminal offence to vote twice in a UK general election. 

What is the Open Register?

The Open Register is an extract of the electoral register but is not used for elections. It can be bought by any person, company or organisation.  

Your name and address will be included in the Open Register unless you ask for them to be removed.  

If you do not want to be included in the Open Register, ensure that you untick the box on the enrolment form.  If you change your mind at any point, contact your local council.

Further Information can be found here: Your Vote Matters.

Why do you need to know this information?

This questionnaire is your opportunity to tell us about any concerns or issues you may have when you start your programme. Your responses will be used to help us understand your wellbeing so we can provide better support for you on your student journey. 

Do I have to complete the questionnaire?

Completion is completely voluntary, if you would prefer not to complete it simply click ‘I do not want to complete this questionnaire’ at the end of the page.

What if I need support after I have completed enrolment?

There are a number of services that can offer you advice and support throughout your time with us at the University - the Student Life team, Counselling and Mental Health Service and the Disability Service. If you are struggling at any point please get in touch with us. We provide financial advice and guidance, counselling for emotional wellbeing and disability and mental health advice and assistance. Our aim is to support you in getting the best out of your studies and your experience at the University. 

When you have set your IT password you can log in and visit our intranet sites for full details of our services: 

Counselling and Mental Health Service (internal site) | Disability Service (internal site) | Student Life Team (internal site) 

What is the SWANS Study?

The Student Wellbeing at North England Universities (SWANS) Study is a university wide student mental health/wellbeing study, that aims to generate robust information on the scale, nature, and factors associated with the well-being of students at the University of Bradford.  The SWANS study is being conducted at other North England universities and although each university has their own university SWANS Research Team, the University of Bradford is part of that collaborative.  

Where can I find out more information for SWANS?

The SWANS study has a dedicated website, where you can find out more information about the study (participant information), the research team, data protection and how we will look after your data and how to take part in the study.   Additionally, you can also find out about our SWANS student volunteer ambassadors and how to become involved and how to volunteer yourself if you are interested. 

Why do you need to know this information?

Career and Employability Services is here to help you develop your career plans and employability experience throughout University and for up to five years beyond graduation. By completing this questionnaire Career and Employability Services can better understand how we can support you to develop your career plans and employability skills. 

Do I have to complete the questionnaire?

Completion is completely voluntary, if you would prefer not to complete it simply click ‘I’d rather not say’ for the top question and ‘not applicable’ for the last question before you move on to the next page. 

What is Step-Up to HE?

Our Step Up to Higher Education (HE) programme is a great opportunity to prepare for your studies by finding out about and starting to develop some of the essential skills you will need at University.  It includes online resources and activities as well as a live on campus programme of workshops that also offer you the chance to meet members of staff and other students. 

Step Up to HE is free of charge and is due to run just before term starts.

Delivered by a friendly team of staff and student ambassadors, it covers a range of areas to support your transition into university. 

More information can be found on the website. 

You will also be able to access our resources in Canvas. 

Do I have to attend the on campus programme?

Attendance is voluntary, if you do not want to take part please select ‘I am not interested in attending the on campus Step Up to HE programme’ and move on to the next page.  You will still be able to access the online resources.

What is Kickstart? 

Kick Start is an engagement program that allows you to shape your time studying at the University of Bradford, through trips, activities, sport, hobbies, campaigns, and helping others, giving you an experience that is more than just a degree. 

More information can be found on the Students' Union website. 

Do I have to attend a session? 

Attendance is voluntary, if you do not want to take part please select ‘I am not interested in being involved in the Kickstart programme’ and move on to the next page. 

What does this message mean?

This message will show if your fees have not yet been confirmed, the Fees team will update your account as quickly as possible and they should show within two working days.

In the meantime you can refer to your offer letter or the website for confirmation of your fee charges.

Can I complete my online enrolment?

You cannot complete your online enrolment until your fees have been applied and they should show within two working days. 

It has been two days and my fees are not showing, who can I contact?

If your fees do not show within two working days please email our Fees team with your UB number and they will be able to advise you further.   

I am a CPD student and my fees are not showing but they will be paid by my employer/trust

If your employer/NHS Trust will be paying your tuition fees, you will need to send your Financial Guarantee (Sponsorship) letter or Purchase Order form to the Credit Control team so we can approve and update this on your account for you.

When this has been approved on your account you will be able to progress with your online enrolment.

My fee/scholarship is not showing/not correct

Please allow 10 working days before contacting us if your fee and or scholarship is blank as we are continually processing records. If you have a fee/scholarship query, please contact the University’s Fees Team on sas-fees@bradford.ac.uk.

My fees will be paid by my sponsor/employer

If your fees will be paid directly to the University by a sponsor (employer, government agency for example) and this is not showing, you can select the ‘Sponsor to Pay’ option on the next page and submit the evidence of your funding.  

If you have already sent proof of your funding to the Credit Control team, please email the team at creditcontrol@bradford.ac.uk with your UB number so we can check your account for you. Family members or friends helping to pay your fees cannot be accepted as a sponsor. 

My tuition fees will be paid direct by Student Finance/SAAS (Student Awards Agency Scotland)

Once Student Finance has approved your application for funding, the University should receive confirmation the next working day to confirm the tuition fee loan amount they will pay to the University directly and this will be updated on your record. You can select this option on the next page and submit evidence of your funding application/approval if this is not showing on this page. 

Postgraduate (Masters or Doctoral) loans from Student Finance / SAAS are normally paid to you directly and not the University so will not show on this page.  

My payments are not showing who can I contact?

Once the University has received your payment, this can take two working days to update on your account. Please contact the Accounts Receivables team on at hub-finance@bradford.ac.uk with any queries. 

Am I eligible for an Early Payment Discount?

The University offers a 3% discount to students paying their annual tuition fee in full at the start of their programme.  The discount is offered on the net annual tuition fee (after all scholarships/discounts have been deducted) of £8,000.00 or over. Please be aware, this does not include bench fees. 

The eligibility criteria and deadline for payment can be found on our website.    

Please contact the Credit Control team on (+44) 01274 233006 or email creditcontrol@bradford.ac.uk with your UB number if you have any questions about the discount and/or confirmation of the amount you need to pay. 

Do I have to make a payment now?

You must pay a minimum of 50% of your fees to complete your online enrolment (excluding MBA programmes), unless your fees will be paid in full by a sponsor/Student Finance/US Loan, and the University has approved this funding (you will be able to select this as an option from the drop down menu). If we do not have evidence of your sponsorship/Student Finance/US Loan funding, you will need to make this payment. 

You can either complete payment before starting your online enrolment task or make an online payment through Flywire during your online enrolment task. Details of how to pay can be found on our website.

If you make your payment before you start the online enrolment task, you can use any of the payment methods below to do this, but these payments may take longer to show on your account (normally one to two working days once the university has received payment):

• Pay online by bank transfer, credit/debit card or e-Wallet (both internationally and within the UK): http://bradford.flywire.com/
• Pay by phone on (+44) 0300 023 0503 (automated payment line 24/7) 
• Pay by card in person at Payzone on campus (Richmond Building, Atrium, Monday to Friday 10:00 - 16:00)

To confirm the amount you need to pay, please email creditcontrol@bradford.ac.uk.

I will be using my Postgraduate Loan (Masters or Doctoral) or Undergraduate Maintenance Loan to pay my fees, what option do I choose?

The University also offers payment plans based on when students receive their loan payments from Student Finance (these payments are made to you directly, not the University). 

If you are using your Postgraduate (Masters or Doctoral) loan or your undergraduate maintenance loan from Student Finance / SAAS to pay your fees, please choose the 'Pay using Student Finance / Student Awards Agency Scotland funding' option.

How can I set up a payment plan?

If you are unable to pay your fees in full at enrolment, you can pay your fee balance in easier amounts, at no extra charge, using the official payment plans* offered by the University. Once your enrolment is complete, your fee balance will be set up on a payment plan for you and you will be able to view your invoice, payment plan and any payments already received by the university in your My Finance option in e:Vision.

* Payment plans are not available on fees of under £500 or short courses of 20 weeks or less and payment will be due within 30 days.

How can I make a payment using Flywire from the enrolment portal?

• Select the amount to pay from the options provided and click ‘Continue’ (please ensure you have clicked the correct option as you will not be able to change your option once confirmed) 
• This will take you to the Online Payment screen, check the amount is correct and ‘Click Here to Pay’ button 
• You will be taken out of the enrolment portal and into the Flywire payment portal (there is a help function on the bottom right-hand corner of the portal where you can contact a Flywire representative directly for any questions about using the portal to make your payment)  
• The first screen will ask you to select the country your payment will come from. Using the drop-down box, select the country and click ‘Next’ 
• The next screen will show the payment methods available from the country you are paying from (if the payment is coming from overseas, you can usually pay in another currency different to the local currency – please click on the ‘I want to pay in another currency’ option to see the additional options available for you). Select your preferred payment method (and currency) by clicking ‘Select’ 
• Complete the details of the person making the payment on the Payer Information screen, click to agree to the Flywire Terms of Use and Privacy Policy and click ‘Next’ 
• Check the student information is correct and enter your email address field to receive notifications about the payment progress, then click ‘Next’ 
• Review the payer and student information to confirm this is correct, click ‘Previous’ to amend the information or ‘Next’ to confirm this is accurate and confirm the payment 
• If you have selected to pay by bank transfer, you will need to review your payment instructions and make your payment to Flywire. If you have selected to pay by card, enter your card details within 15 minutes and click ‘Make payment’ to continue 
• From the confirmation page, please click ‘Return to e:Vision’ to continue with your online enrolment 

I no longer wish to make a payment using Flywire

Once you have entered the Flywire payment portal, you will need to complete payment to continue with your enrolment so you will need to click the ‘Back’ button(s) to return to the Payment Options screen to choose a different option before you enter the Flywire payment portal. 

How can I make a payment using Flywire after I have completed enrolment

You can make payments by Flywire anytime by using the following link:  http://bradford.flywire.com/ 

I have made a payment, have I finished my online enrolment?

No you need to make sure you return to e:Vision to complete your online enrolment 

My Student Finance/Student Awards Agency Scotland (SAAS) funding has been approved but this is linked to a different university

If term has not yet started, you will need to contact Student Finance/SAAS directly to notify them of your change of university (you can normally submit a change of circumstances form on your Student Finance online portal). Please complete the fields on this page and upload a copy of your funding from Student Finance/SAAS for your original university. You can continue with your enrolment whilst this is being processed. 

If term has started, please complete the fields on this page and upload a copy of your funding confirmation from Student Finance/SAAS for your original university. We will notify Student Finance/SAAS and request your funding to be transferred to the University of Bradford. Once received by Student Finance/SAAS, this process can take up to six weeks to be updated by them. You can continue with your enrolment whilst this is being processed. 

How long will it take for my tuition fee loan to show on my account?

This will depend on the issue with your funding: 

• If your funding has been approved by Student Finance/SAAS and is linked to the University of Bradford, once you have submitted the information on this page, the details of your funding should be added to your account within five working days.
• If your funding has been approved by Student Finance/SAAS but is linked to a different university, notification will be sent to Student Finance within five working days to request your funding to be transferred to the University of Bradford. Once received by Student Finance/SAAS, this process can take up to six weeks to be updated by them and the University should automatically receive notification once the funding has been transferred to the University of Bradford, and your tuition fee loan should then show on your account.  
• If you have applied for your funding from Student Finance but this has not yet been approved, this will not show on your account until this has been approved by Student Finance/SAAS. Please check your Student Finance/SAAS accounts for any requests for evidence/information they need to continue to process your application. Once Student Finance has approved your application, the University should receive confirmation the next working day to confirm the tuition fee loan amount they will pay to the University directly and this will be updated on your account for you. Until the University receives confirmation of your tuition fee loan, you are responsible for payment of your fees so you may be required to make a payment whilst your funding is processed (this payment will then be refunded once Student Finance/SAAS confirm your tuition fee loan for the full fee charge).  

My tuition fee loan from Student Finance/SAAS has been approved but I applied for the wrong amount

Please logon to your Student Finance online account / contact Student Finance/SAAS to update the amount of tuition fee loan you have applied for. This is normally updated by Student Finance within 48 hours but can take up to six weeks in some cases. In the ‘Tuition Fee Loan amount requested’ field, please enter the new amount you have applied for and submit your current Student Finance/SAAS funding notification. 

I have applied for Compelling Personal Reasons (CPR) for an additional year of tuition fee funding from Student Finance/SAAS but have not had a response from Student Finance/SAAS

If you have studied at Higher Education (degree) level before, you may not be eligible for a tuition fee loan from Student Finance/SAAS. Students with extenuating circumstances can apply for an additional year of tuition fee support from Student Finance/SAAS by submitting evidence of Compelling Personal Reasons (CPR) to them.

Please complete the fields on this page and submit the notification you received from Student Finance/SAAS to confirm they have received your CPR request and evidence. Until the University receives confirmation your tuition fee loan has been approved, you are responsible for payment of your fees so you may be required to make a payment whilst your funding is processed (this payment will then be refunded once Student Finance/SAAS confirm your tuition fee loan for the full fee charge).  

I will be using my Postgraduate Loan (Masters or Doctoral) or Undergraduate Maintenance Loan to pay my fees, what option do I choose?

If you are using your Postgraduate (master’s or doctoral) loan from Student Finance / SAAS to pay your fees, please chose the ‘Pay using Student Finance / Student Awards Agency Scotland funding’ option. You can opt for your fee payments to be collected in three equal instalments by Direct Debit once you have fully completed your online enrolment and Welcome and ID check.  You can set this up by using the My Finance option in e:Vision to submit and register your bank details for the Direct Debit then choosing the Postgraduate Loan Payment Plan option.  

If you are using your Undergraduate Maintenance Loan to pay your fees, please contact creditcontrol@bradford.ac.uk with your UB number or call (+44) 01274 233006 to discuss your payment options. 

How do I pay by US Federal Loan?

If you’re a US citizen or eligible non-citizen and are planning on paying your tuition fees using your US Federal Loan, you should ensure that you’ve completed all steps as detailed on our website.

Once all steps have been completed, you should email us-ca-loans@bradford.ac.uk to obtain a valid cost of attendance and agree a loan.  Your agreed federal loan will be disbursed in 3 separate instalments as detailed in your US Loan Approval Letter.

Outstanding tuition fees will be paid directly to the University in 3 equal instalments by Western Union.  Please note, this process is an internal one and does not require your involvement.  

How long will it take for my sponsor funding to show on my account?

If accepted, the details of your sponsorship should be added to your account within five working days. We cannot authorise a sponsor if we have not received a valid sponsor letter or purchase order form. If there are any issues with your sponsor information, the University will email you to advise of this and will provide you with further information why this has not been accepted.  

Please contact the Credit Control team on (+44) 01274 233006 or email creditcontrol@bradford.ac.uk with your UB number with any questions.  

Why do you need to know this information?

You are joining a programme that has a placement so you must complete an Occupational Health check and/or a DBS check before you can enrol. We also need this additional information to be able to allocate your placement.

More information about the programmes that require these checks can be found online.

What is a Disclosure and Barring (DBS) Clearance?

Disclosure and Barring (DBS) Clearance checks are undertaken prior to enrolment, clearance is required for entry onto the course and employers will not accept students on placement without this. 

More information about the programmes that require these checks can be found online.

What is Occupational Health Clearance?

You are assessed via a health questionnaire to ensure you are fit to train in order to start your studies, this is a requirement for entry prior to enrolment. You must also have any relevant vaccinations to keep yourself and patients safe during placement. You cannot proceed to placement without occupational health clearance for both parts.

More information about the programmes that require these checks can be found online.

Do I have to complete this information?

If you do not complete the information on this page you will not be able to complete your online enrolment and we will be unable to allocate your placement.

I don’t have my visa yet, can I still complete my online enrolment?

Yes, you can still complete online enrolment if you are waiting for the outcome of your visa application.  Please enter 11111111111 in the visa number and today's date in the date fields and it will be amended when you arrive. 

Do I put my vignette details?

Yes, if you have them please enter those if not follow the advice for the previous question.

Can I complete this page without having a visa?

Yes, please follow the instructions above. 

Do I have to read this information?

Yes, you are responsible for making sure that you abide by the conditions of your Student visa.  Any breaches in your Student visa conditions could result in the University withdrawing your sponsorship and reporting the breach to UK Visas and Immigration (UKVI) who will cancel your visa.  

Where can I find it on the website if I want to refer to it later?

Information about international student visas and support can be found on the Visa Support website pages.  

I have lost my documents

Contact the Visa Support team. 

How do I upload my photo?

To upload your image you should;

• Click Browse to select a file 
• Select required image 

Your filename will show in the box at the bottom of the page with a ‘File status’ error message. 

• Click Edit Image 
• If the image needs rotating click ‘Rotate 90o’ until it is the right way up 
• Click crop image 
• A box will appear, drag this over your image until it is in the right place and resize so it shows your portrait image 
• Click crop selection 
• Click Accept 

The cropping window will close and your File Status will now show as ‘Awaiting Upload’ 

• Click upload 

The file status is now ‘Successfully Uploaded’ 

• Click Next 

What should my photo look like?

All photos should meet the following specification: 

• You should be the only subject in the photo 
• Plain background 
• Portrait orientation 
• Standard passport pose 
• No digital effects or filters should be used on your image 
• The file should be less than 3MB and one of the following file types: .jpg .jpeg .png 

More information and guidance can be found on the New Students website.

I am unable to upload my photo

If you are unable to upload your photo please email welcome@bradford.ac.uk or call the welcome helpline (+44) 01274 236161.

My picture has a snapchat filter on it is that ok?

No, we only accept images that do not include filters.

My image has another person in it, is that ok?

Your image should be of you only and should not show other people 

Can I smile on my photo?

Yes you can smile in your image as long as it shows your full face 

Does the image have to be taken indoors?

You can use any setting for your image as long as it fulfils the requirements above 

Can it by black and white?

No, please use a full colour image 

Can I change it in future?

You can change your image in the system but you will also have to get a new student card.

New cards can be obtained from the MyBradford Desk in the Richmond Building, but there is a charge for this service. Contact mybradford@bradford.ac.uk for more information. 

I’m not happy with my image can I change it?

You can change your image by clicking No and Next and this will take you back to the photo upload page.

Can I change my photo?

If you wish to change your image please email a new one to welcome@bradford.ac.uk, remember to include your UB number in your email.

What format should the image be?

Your ID should meet the following specification: 

• It should be valid and in date at the time you complete enrolment 
• The file should be less than 3MB and one of the following files; 
• Image types: .jpg .jpeg .png 
• Document types: .pdf .doc .docx 

What ID is acceptable?

• Passport 
• UK Driving Licence 
• National ID Card (for EU students with settled status)

Photo ID is preferred but if you do not have any of these we will also accept a UK Birth Certificate 

What does valid ID mean?

Your ID has to be in date and still valid for use.

Do I have to upload my ID?

Yes this step is mandatory and you cannot pass this page until it is completed 

My ID does not match my name

Please ensure you upload further ID showing your new name (e.g. marriage or deed poll certificate) 

Do I have to upload more than one piece of ID?

We only need one piece of ID unless you need to confirm a change of name as specified above. 

I have questions about the process who can I contact?

You can contact the welcome helpline on (+44) 01274 236161 or email welcome@bradford.ac.uk. 

Do I have to join the University of Bradford Union of Students?

No, joining the Students Union is optional. If you want to opt out leave the tick box blank before you complete the page  

What is the Specific Learning Differences (SpLD) Screening Process?

The University of Bradford offers a screening process that may lead to the diagnosis of dyslexia and other Specific Learning Differences (SpLDs).  This is a four stage process starting with the Screening Questionnaire. A highly confidential, automated process uses the responses you give to recommend the next step in the process.  

Do I have to complete the screening questionnaire?

All students who enrol with the University are invited to complete the initial screening questionnaire. Although it is optional, we do encourage all students to complete the process.  

Do I need to complete the screening questionnaire straight away?

We encourage you to complete our screening process at the start of your programme to ensure we can support you appropriately and help you achieve your full potential. 

I did not receive a confirmation email of my online enrolment

Please contact the welcome helpline on (+44) 01274 236161 or email welcome@bradford.ac.uk. 

When will I receive my student card?

If you are studying on campus you will be issued with your student card when you complete your Welcome and ID check appointment.  

If you are studying off campus you do not require a student card. If you will be attending a module on campus and will require a student card please email welcome@bradford.ac.uk with your full postal address and UB number. 

If you are completing a Continuing Professional Development (CPD) programme your student card will be given to you at your first on campus session or you can collect it from one of the MyBradford desks. 

Students are required to have their student card with them at all times when on campus and the card is also used for access to rooms and swiping into on campus tutorials. 

Where can I find Welcome Week information?

Welcome week information can be found on the New Students website.

Where can I find information about my modules?

Module information can be found in Canvas when you are fully enrolled. 

Who can I contact for programme information?

If you have queries about your modules or programme please contact your Programme administrators. Useful contacts can be found on the Contacts page of the New Students website.