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Library news

Covid-19 new service information

The Library has put in place special measures to assist students with their studies during the 2020 lockdowns. Visit our Covid-19 services page to learn more about our Click and Collect service; booking study spaces in the library; our Disability Study Carrels; the Freepost service for returning books; how we are working to keep you safe and also enabling you to work from home.


Laptop loans

Laptops will be available to borrow from the self-service laptop cabinet (opposite the Library counter) from Thursday 18 February.

Using the laptop loan service

  • Laptops cannot be booked in advance.
  • Laptops can only be borrowed for up to 1 week. They cannot be renewed as we expect them to be in high demand and supply is limited.
  • Fines of £1 per working day will be charged on late returns.

About the laptops

  • All laptops are supplied in their carry case with a power supply.
  • All laptops have Windows 10 installed.
  • You will need to be connected to WiFi to log in to the laptop. Use the WiFi button on the login screen to connect to your WiFi off campus. More instructions are available when you borrow the laptop.
  • Use your University username ( and password to log in.
  • You will have access your OneDrive. However, you will not be able to access your M drive.
  • To print, you will need to use the wireless printing service.

How we are keeping you safe

  • All laptops are quarantined for 72 hours on return to minimise the risk of C19 transmission.
  • The touchscreen on the Lapsafe cabinet will be cleaned frequently through the day.

British Standards Online document access

From 19 Dec 2020 BSI will gradually be introducing new security features to their documents. This means that you will only be able to open BSI documents if you have the required plug-in installed on your device. The new feature will help to keep your documents and experience more secure.

For information and instructions about how to download and install the FileOpen plug-in please see the advice on the BSI webpages.

Please note: you must have this plug-in installed by the end of Feb 2021 to continue to access BSI documents.


SensusAccess is a service that allows you to automatically convert files such as Word documents, PowerPoints and even images or scans of documents into a range of accessible formats such as MP3s and audio books. You can submit files 24/7/365 and receive the conversion in the format of your choice, usually in under an hour. Although primarily a service for those who find reading the printed word challenging it can also be a powerful tool in rendering your teaching material accessible to a wider audience: for instance you could convert your PowerPoints into audio with very little effort.

Those using SensusAccess must comply with copyright law for published material, but with your own teaching material the copyright belongs to you and the institution so this is not a problem.

You can find and use SensusAccess here

For more information, SensusAccess' own e-learning material is here or a short introductory video is available.  

If you have any questions about SensusAccess please email


Out of hours chat service

Have you tried our out of hours chat service - Need Help? yet?

This service is available from 17:00-08:00, Mon to Fri, and all day at weekends and Bank Holidays.

You will be able to access the Need Help? chat service from the library webpages, Summon and Library Help. Just keep an eye out for the speech bubbles and Need Help? tabs on the library pages.

Need Help? widget images

New Library Help service

Library Help is our new tool to assist you in getting answers to the most commonly asked questions about our library services.

New noise complaint contact number

The Library's noise complaints line has a new number:  

07774 248531

Posters with the new number are displayed around the library. Please don’t hesitate to use the number above to report any disruption to your studies.