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Student circumstances and casework

We provide a centralised, professional service that supports the effective and consistent management of complex and sensitive student matters across the student journey.

We are committed to delivering a timely, impartial, and student-focused service that balances regulatory requirements with compassion and clarity, helping to ensure that all students are treated with respect and that outcomes are robust, equitable, and clearly communicated.

Find out how to appeal an aspect of your academic assessment and about the appeals process

Here you will find out how to appeal a decision in relation to Admission Appeals and the process

This process allows students to request a reconsideration of a decision made by the Attendance and Engagement Panel to withdraw or suspend them.

Find out about the complaints process and download the relevant forms and documents

Read the statement of integrity, find our what academic misconduct is and how it is investigated

The procedure sets out three stages at which misconduct is considered. Find all the information related to this process.

Fitness to study relates to an individual’s capacity to participate fully and satisfactorily as a student in University.

This procedure sets out how allegations about matters that could be considered as misconduct will be dealt with by the University.  

Contact us

You can contact us by phone 01274 235 108 or if you prefer, you can send us an email:

For more information about these processess please follow this link: SharePoint pages (for current students and staff)