CARSs user perspectives
Clinical staff
Dr Donald Richardson - Clinical lead
Dr Richardson is the clinical lead on the CARS project. He is a consultant nephrologist at York Hospital who is committed to and involved in patient safety and quality improvement initiatives. He has been at the forefront of developing, introducing and embedding CARS to the clinical environment at York.
In a series of short videos Dr Richardson talks about why he believes CARS is necessary, how it is of benefit to staff and patients, how to use it and, importantly, the task ahead of how to engineer its implementation for frontline healthcare staff.
Dr Judith Dyson - Qualitative researcher
Dr Dyson is a Senior Lecturer in Implementation Science at the University of Hull.
She is also an Academic Improvement Fellow at the Improvement Academy, YHAHSN. As part of the CARS project Dr Dyson has lead a number of focus groups with healthcare staff to explore their views and concerns on its introduction and use. She talks here about some of what staff had to say about the cost, value and clinical use of CARS.
Dr Claire Marsh - Patient and public involvement
Dr Marsh is a member of the Bradford Institute for Health Research.
She is the Patient and Public Engagement Lead for the Yorkshire and Humber Improvement Academy, and Senior Research Fellow on Yorkshire Quality and Safety Research Group projects related to patient involvement in safety and patient experience. Dr Marsh has facilitated and supported the contribution of service user views to the project, as well as conducting a number of patient and service user focus groups. Working with a number of key service users she has been able to talk to patients in participating hospitals about their view on the use of CARS.
In the video Dr Marsh discusses what patients thought about CARS, specifically its value, benefits and any concerns.
Kevin Beatson - IT lead
Kevin Beatson is Head of Systems Development at York Hospital.
He has been responsible for leading the development of the CARS equation into the hospital. In this video he talks about the challenge of embedding risk equations – essentially scores – into working electronic patient systems where things can change quickly and unpredictably.
He also discusses the challenge of how to present the system to clinicians in a way that is meaningful and that can be used to assist them in their care of patients.
Patient representatives
Gill Bowskill
In this video, Gill, one of the service users involved in the CARS project, talks about the importance of patient involvement in research on patient care.
She discusses the necessity of listening to the patient voice with regard to impact on and relevance to patients especially for something so vital as CARS.
Keith Double
Keith is one of the service users who has been involved in the development of CARS.
In this video he talks about the importance of patient involvement in research as a means of improving the patient experience.
He discusses how this is vital for something like CARS, which he feels is vital for improving patient care and outcomes.
Jean Gallagher
Jean is another service user involved in the project. In this video, she discusses how essential she feels the patient perspective is in ensuring relevance of research.
She talks about how her early involvement quickly enabled her to appreciate the value of the CARS score and its role in supporting clinicians.
