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researcher

Professor Zahir Irani

Pro Vice-Chancellor

Faculty/Dept/School Professional Services / Office of the Vice-Chancellor
Emailz.irani@bradford.ac.uk
Telephone +441274 234370
Twitter@Zahirirani1
LinkedInVisit my LinkedIn profile

Biography

He studied Manufacturing Engineering at the University of Salford (UK) and then worked as a Project Engineer before a PhD in Production Economics at Brunel University London (UK). He started his academic career in a Department of Computer Science at Brunel University London. Five years later securing his Chair followed by Head of Department, where he championed industry-academia partnerships. His research interests at that time explored investment decision making in Engineering organisations, then expanding to Public Sector Investment Decision Making; as local and central Governments invested in their eGovernment infrastructures.

A move to a more senior management position, saw him lead the Brunel Business School, which saw his research interests broaden, along with changes in his methodological approaches to include techniques such as Fuzzy Cognitive Mapping (FCM) which is an AI based technique. His interdisciplinary background has allowed him to publish across: Engineering, Information Systems, Operational Research and Business-related journals. Much of his work is now considered normative and evidenced with a sector leading H-index of 79. He has attracted much funding throughout his career, from the UK research councils (ESRC, EPSRC), industry, EU as part of FP-6, 7 and H2020, Australian Research Council (ARC) and Qatar Foundation (NPRP-6, 7 and 8). In 2014, his research contributed to two Impact Case studies in the Research Excellence Framework (REF).  

His professional development has seen him complete his leadership and financial management training at Harvard Business School (HBS) and University of Cambridge, respectively. Having completed a 7-year tenure as Head of the Brunel Business School, where he won the prestigious Times Higher Education (THE) Business School of the Year award, saw him accept an invitation to work in Government, where he was seconded to Whitehall as a Senior Policy Advisor in the Cabinet Office during the UK coalition Government. On completion, he returned to academia, to assume a Founding Dean role, of the newly established College of Business, Arts and Social Sciences at Brunel University London; an amalgamation of four Schools – Law, Business, Social Sciences and Education.  

Later, he headed to the University of Bradford, where, as Dean of Faculty (Management and Law), he led a merger with the Faculty of Social Sciences before then assumed the role of Pro-Vice-Chancellor.  

As Pro-Vice-Chancellor with responsibility for Academic, Innovation and Quality, Professor Irani is accountable through internal governance for Faculty operations, Directorate of Marketing, Admissions and External Affairs (including student recruitment), Directorate of Student & Academic Services (including registry, career services, etc), Directorate of Quality and Teaching Enhancement and, Campus Information Services (IT). Professor Irani also leads the transformation and growth of the University’s undergraduate, postgraduate (taught and research) educational portfolio through Faculty and Professional services by driving innovation and enhancing the quality of student experience, teaching practice, curriculum development (including market insight) and support for student learning and success.

He remains research active, graduating 30 PhD students. His research interests have more recently focused on Food Security and Supply Chains, with current work funding through the British Academy of Management and the Qatar Foundation (NPRP-10). His research on Food Security and Supply Chains has demonstrated impact (in Qatar, Bangladesh and Sri Lanka). His work contributes to two Impact Case studies for the 2021 Research Excellence Framework (REF).

He tweets at: @ZahirIrani1

Publications

Peer Reviewed Journal
TitleA framework for analysing blockchain technology adoption: Integrating institutional, market and technical factors (2020)
AuthorsJanssen M.;Weerakkody V.;Ismagilova E.;Sivarajah U.;Irani Z.
JournalInternational Journal of Information Management
DOI10.1016/j.ijinfomgt.2019.08.012
 
TitleMaking sense of rework and its unintended consequence in projects: The emergence of uncomfortable knowledge (2019)
AuthorsLove P.;Smith J.;Ackermann F.;Irani Z.
JournalInternational Journal of Project Management
DOI10.1016/j.ijproman.2019.02.004
 
TitleThe influence of individual readiness for change dimensions on quality management implementation in Algerian Manufacturing Organisations (2019)
AuthorsHaffar, M. Al-Karaghouli, W; Irani, Z; Djebarni, R & Gbadamosi, G
JournalInternational Journal of Production Economics
 
TitleThe role of stakeholders in the effective use of e-government resources in public services (2019)
AuthorsAshaye O.;Irani Z.
JournalInternational Journal of Information Management
DOI10.1016/j.ijinfomgt.2019.05.016
 
TitleThe influence of individual readiness for change dimensions on quality management implementation in Algerian manufacturing organisations (2019)
AuthorsHaffar, Mohamed; Al-Karaghouli, W.; Irani, Zahir; Djebarni, R.; Gbadamosi, G.
 
TitleContinuous usage of e-participation: The role of the sense of virtual community (2019)
AuthorsNaranjo-Zolotov M.;Oliveira T.;Casteleyn S.;Irani Z.
JournalGovernment Information Quarterly
DOI10.1016/j.giq.2019.05.009
 
TitleExploring the role of a government authority in managing transformation in service re-engineering – Experiences from Dubai police (2019)
AuthorsElnaghi M.;Alshawi S.;Kamal M.;Weerakkody V.;Irani Z.
JournalGovernment Information Quarterly
DOI10.1016/j.giq.2018.11.011
 
TitleRole of big data and social media analytics for business to business sustainability: A participatory web context (2019)
AuthorsSivarajah, Uthayasankar; Irani, Zahir; Gupta, S.; Mahroof, Kamran
 
TitleMaking sense of rework and its unintended consequence in projects: the emergence of uncomfortable knowledge (2019)
AuthorsLove, P.E.D.; Smith, J.; Ackermann, F.; Irani, Zahir
 
TitleE-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks (2019)
AuthorsWeerakkody, Vishanth J.P.; Irani, Zahir; Lee, Habin; Osman, I.H.; Hindi, N.
 
TitleHouston, we have a problem! Understanding the tensions between quality and safety in construction (2019)
AuthorsLove P.;Smith J.;Ackermann F.;Irani Z.;Fang W.;Luo H.;Ding L.
JournalProduction Planning and Control
DOI10.1080/09537287.2019.1617908
 
TitleA cognitive analytics management framework for the transformation of electronic government services from users perspective to create sustainable shared values (2019)
AuthorsOsman I.;Anouze A.;Irani Z.;Lee H.;Medeni T.;Weerakkody V.
JournalEuropean Journal of Operational Research
DOI10.1016/j.ejor.2019.02.018
 
TitleThe costs of rework: insights from construction and opportunities for learning (2018)
AuthorsLove P.;Smith J.;Ackermann F.;Irani Z.;Teo P.
JournalProduction Planning and Control
DOI10.1080/09537287.2018.1513177
 
TitleThe praxis of stupidity: an explanation to understand the barriers mitigating rework in construction (2018)
AuthorsLove P.;Smith J.;Ackermann F.;Irani Z.
JournalProduction Planning and Control
DOI10.1080/09537287.2018.1518551
 
TitleFood security across the enterprise: a puzzle, problem or mess for a circular economy? (2018)
AuthorsIrani Z.;Sharif A.
JournalJournal of Enterprise Information Management
DOI10.1108/JEIM-03-2017-0045
 
TitleA consumer behavioural approach to food waste (2018)
AuthorsAktas E.;Sahin H.;Topaloglu Z.;Oledinma A.;Huda A.;Irani Z.;Sharif A.;van’t Wout T.;Kamrava M.
JournalJournal of Enterprise Information Management
DOI10.1108/JEIM-03-2018-0051
 
TitleDigital divide at individual level: Evidence for Eastern and Western European countries (2018)
AuthorsChipeva P.;Cruz-Jesus F.;Oliveira T.;Irani Z.
JournalGovernment Information Quarterly
DOI10.1016/j.giq.2018.06.003
 
TitleFactors influencing e-diplomacy implementation: Exploring causal relationships using interpretive structural modelling (2018)
AuthorsAl-Muftah, H.; Weerakkody, Vishanth J.P.; Rana, Nripendra P.; Sivarajah, Uthayasankar; Irani, Zahir
JournalGovernment Information Quarterly
 
TitleManaging food security through food waste and loss: Small data to big data (2018)
AuthorsIrani, Zahir; Sharif, Amir M.; Lee, Habin; Aktas, E.; Topaloğlu, Z.; van't Wout, T.
 
TitleFrom design to operations: a process management life-cycle performance measurement system for Public-Private Partnerships (2018)
AuthorsLiu, H.J.; Love, P.E.D.; Smith, J.; Irani, Zahir; Hajli, N.; Sing, M.C.P.
 
TitleA decision support system for vessel speed decision in maritime logistics using weather archive big data (2018)
AuthorsLee, Habin; Aydin, N.; Choi, Y.; Lekhavat, S.; Irani, Zahir
 
TitleBig data-driven fuzzy cognitive map for prioritising IT service procurement in the public sector (2018)
AuthorsChoi, Y.; Lee, Habin; Irani, Zahir
 
TitleCritical analysis of Big Data challenges and analytical methods (2017)
AuthorsSivarajah U.;Kamal M.;Irani Z.;Weerakkody V.
JournalJournal of Business Research
DOI10.1016/j.jbusres.2016.08.001
 
TitleRisks and rewards of cloud computing in the UK public sector: A reflection on three Organisational case studies (2017)
AuthorsJones S.;Irani Z.;Sivarajah U.;Love P.
JournalInformation Systems Frontiers
DOI10.1007/s10796-017-9756-0
 
TitlePolicy making for global food security in a volatile, uncertain, complex and ambiguous (VUCA) world (2017)
AuthorsSharif A.;Irani Z.
JournalTransforming Government: People, Process and Policy
DOI10.1108/TG-08-2017-0050
 
TitleCost performance of public infrastructure projects: the nemesis and nirvana of change-orders (2017)
AuthorsLove, P.E.D.; Irani, Zahir; Smith, J.; Regan, M.; Liu, J.
 
TitleFactors influencing user acceptance of public sector big open data (2017)
AuthorsWeerakkody, Vishanth J.P.; Kapoor, K.; Balta, M.E.; Irani, Zahir; Dwivedi, Y.K.
 
TitleOnline Banking Information Systems Acceptance: An Empirical Examination of System Characteristics and Web Security (2017)
AuthorsHussain Chandio, F.; Irani, Zahir; Zeki, A.M.; Shah, A.; Shah, S.C.
 
TitleSocial media and Web 2.0 for knowledge sharing in product design (2017)
AuthorsIrani, Zahir; Sharif, Amir M.; Papadopoulos, T.; Love, P.E.D.
 
TitleEnabling sustainable energy futures: factors influencing green supply chain collaboration (2017)
AuthorsIrani, Zahir; Kamal, M.M.; Sharif, Amir M.; Love, P.E.D.
 
TitleThe impact of organisational justice on ethical behaviour (2017)
AuthorsShah, N.; Anwar, S.; Irani, Zahir
 
TitleRisks and rewards of cloud computing in the UK public sector: A reflection on three Organisational case studies (2017)
AuthorsJones, S.; Irani, Zahir; Sivarajah, Uthayasankar; Love, P.E.D.
 
TitleOff the rails: the cost performance of infrastructure rail projects (2017)
AuthorsLove, P.E.D.; Zhou, J.; Edwards, D.J.; Irani, Zahir; Sing, C-P.
 
TitleOpen data and its usability: an empirical view from the Citizen’s perspective (2017)
AuthorsWeerakkody, Vishanth J.P.; Irani, Zahir; Kapoor, K.; Sivarajah, Uthayasankar; Dwivedi, Y.K.
 
TitleBig data in an HR context: Exploring organizational change readiness, employee attitudes and behaviors (2017)
AuthorsShah, N.; Irani, Zahir; Sharif, Amir M.
 
TitleCritical analysis of Big Data challenges and analytical methods (2017)
AuthorsSivarajah, Uthayasankar; Kamal, M.M.; Irani, Zahir; Weerakkody, Vishanth J.P.
JournalJournal of Business Research
 
TitleThe role of e-participation and open data in evidence-based policy decision making in local government (2016)
AuthorsSivarajah U.;Weerakkody V.;Waller P.;Lee H.;Irani Z.;Choi Y.;Morgan R.;Glikman Y.
JournalJournal of Organizational Computing and Electronic Commerce
DOI10.1080/10919392.2015.1125171
 
TitleThe role of e-participation and open data in evidence-based policy decision making in local government (2016)
AuthorsSivarajah, Uthayasankar; Weerakkody, Vishanth J.P.; Waller, P.; Lee, Habin; Irani, Zahir; Choi, Y.; Morgan, R.; Glikman, Y.
JournalJournal of Organizational Computing and Electronic Commerce
 
TitleAre U.K. Citizens Satisfied With E-Government Services? Identifying and Testing Antecedents of Satisfaction (2016)
AuthorsWeerakkody V.;Irani Z.;Lee H.;Hindi N.;Osman I.
JournalInformation Systems Management
DOI10.1080/10580530.2016.1220216
 
TitlePeople, process and policy perspectives on food security: An exploration using systems archetypes (2016)
AuthorsSharif, Amir M.; Irani, Zahir
 
TitleA decision support model for identification and prioritization of key performance indicators in the logistics industry (2016)
AuthorsKucukaltan, B.; Irani, Zahir; Aktas, E.
 
TitleMaking Sense of Rework Causation in Offshore Hydrocarbon projects (2016)
AuthorsLove, P.E.D.; Ackerman, F.; Smith, J.; Irani, Zahir; Edwards, D.J.
 
TitleA brand preference and repurchase intention model: the role of consumer experience (2016)
AuthorsEbrahim, R.; Ghoneim, Ahmad; Irani, Zahir; Fan, Y.
 
TitleAre U.K. Citizens Satisfied With E-Government Services? Identifying and Testing Antecedents of Satisfaction (2016)
AuthorsWeerakkody, Vishanth J.P.; Irani, Zahir; Lee, Habin; Hindi, N.; Osman, I.H.
 
TitleCost overruns in transportation infrastructure projects: Sowing the seeds for a probabilistic theory of causation (2016)
AuthorsLove, P.E.D.; Ahiaga-Dagbui, D.D.; Irani, Zahir
 
TitleSustainable food security futures: Perspectives on food waste and information across the food supply chain (2016)
AuthorsIrani, Zahir; Sharif, Amir M.
 
TitleIdentifying the trends and impact of graduate attributes on employability: a literature review (2015)
AuthorsOsmani M.;Weerakkody V.;Hindi N.;Al‐Esmail R.;Eldabi T.;Kapoor K.;Irani Z.
JournalTertiary Education and Management
DOI10.1080/13583883.2015.1114139
 
TitleE-government implementation: A bird’s eye view of issues relating to costs, opportunities, benefits and risks (2015)
AuthorsWeerakkody V.;Irani Z.;Lee H.;Osman I.;Hindi N.
JournalInformation Systems Frontiers
DOI10.1007/s10796-013-9472-3
 
TitleEvaluating the use and impact of Web 2.0 technologies in local government (2015)
AuthorsSivarajah U.;Irani Z.;Weerakkody V.
JournalGovernment Information Quarterly
DOI10.1016/j.giq.2015.06.004
 
TitleEvaluating the use and impact of Web 2.0 technologies in local government (2015)
AuthorsSivarajah, Uthayasankar; Irani, Zahir; Weerakkody, Vishanth J.P.
JournalGovernment Information Quarterly
 
TitleA user satisfaction study of London's Congestion Charge e-service: A citizen perspective (2015)
AuthorsLee H.;Sivarajah U.;Molnar A.;Weerakkody V.;Irani Z.
JournalInternational Journal of Electronic Government Research
DOI10.4018/IJEGR.2015040103
 
TitleManaging e-Government: value positions and relationships (2015)
AuthorsRose, J.; Persson, J.S.; Heeager, L.T.; Irani, Zahir
 
TitlePerformance measures and metrics in outsourcing decisions: A review for research and applications (2015)
AuthorsGunasekaran, A.; Irani, Zahir; Choy, K.-L.; Filippi, L.; Papadopoulos, T.
 
TitleA User Satisfaction Study of London's Congestion Charge e-Service: A Citizen Perspective (2015)
AuthorsLee, Habin; Sivarajah, Uthayasankar; Molnar, A.; Weerakkody, Vishanth J.P.; Irani, Zahir
 
TitleIdentifying the trends and impact of graduate attributes on employability: a literature review (2015)
AuthorsOsmani, M.; Weerakkody, Vishanth J.P.; Hindi, N.; Al Esmail, R.; Eldabi, T.; Kapoor, K.; Irani, Zahir
 
TitleOrganizational Energy: A Behavioral Analysis of Human and Organizational Factors in Manufacturing (2015)
AuthorsIrani, Zahir; Sharif, Amir M.; Papadopoulos, T.
 
TitleLocalising Professional Skills Development Strategies in the GCC: Research and Policy Considerations for Qatar (2015)
AuthorsWeerakkody, Vishanth J.P.; Al-Esmail, R.; Hindi, N.M.; Osmani, M.; Irani, Zahir; Eldabi, T.
 
TitleA user satisfaction study of the NHS online prescription prepayment certificate (2014)
AuthorsIrani Z.;Weerakkody V.;Molnar A.;Lee H.;Hindi N.;Osman I.
JournalHealth Policy and Technology
DOI10.1016/j.hlpt.2014.05.003
 
TitleVisualising a knowledge mapping of information systems investment evaluation (2014)
AuthorsIrani, Zahir; Sharif, Amir M.; Kamal, M.M.; Love, P.E.D.
 
TitleFostering smart cities through ICT driven policy-making: Expected outcomes and impacts of DAREED project (2014)
AuthorsSivarajah U.;Lee H.;Irani Z.;Weerakkody V.
JournalInternational Journal of Electronic Government Research
DOI10.4018/ijegr.2014070101
 
TitleLessons on measuring e-government satisfaction: An experience from surveying government agencies in the UK (2014)
AuthorsWaller P.;Irani Z.;Lee H.;Weerakkody V.
JournalInternational Journal of Electronic Government Research
DOI10.4018/ijegr.2014070103
 
TitleI-MEET Framework for the Evaluation eGovernment Services from Engaging Stakeholders' Perspectives (2014)
AuthorsOsman, I.H.; Anouze, A.L.; Hindi, N.M.; Irani, Zahir; Lee, Habin; Weerakkody, Vishanth J.P.
 
TitleThe latent causes of rework in floating production storage and offloading projects (2014)
AuthorsLove, P.E.D.; Edwards, D.J.; Irani, Zahir; Forcada, N.
 
TitleToward a Coherent Methodological Framework for Examining Social Innovation in the Public Sector (2014)
AuthorsEl-Haddadeh, R.; Irani, Zahir; Millard, J.; Schröder, A.
 
TitleOverruns in transportation infrastructure projects (2014)
AuthorsLove, P.E.D.; Sing, C-P.; Wang, X.; Irani, Zahir; Thwala, D.W.
 
TitleA user satisfaction study of the NHS Online Prescription Prepayment Certificate (2014)
AuthorsIrani, Zahir; Weerakkody, Vishanth J.P.; Molnar, A.; Lee, Habin; Hindi, N.; Osman, I.
 
TitleFostering Smart Cities through ICT Driven Policy-Making: Expected Outcomes and Impacts of DAREED Project (2014)
AuthorsSivarajah, Uthayasankar; Lee, Habin; Irani, Zahir; Weerakkody, Vishanth J.P.
 
TitleA Review of the Factors Affecting User Satisfaction in Electronic Government Services (2014)
AuthorsWeerakkody, Vishanth J.P.; Irani, Zahir; Lee, Habin; Hindi, N.; Osman, I.
 
TitleModelling and analysis of sustainable operations management: certain investigations for research and applications (2014)
AuthorsGunasekaran, A.; Irani, Zahir; Papadopoulos, T.
 
TitleAnalysing supply chain integration through a systematic literature review: a normative perspective (2014)
AuthorsKamal, M.M.; Irani, Zahir
 
TitleCOBRA framework to evaluate e-government services: A citizen-centric perspective (2014)
AuthorsOsman, I.H.; Anouze, A.L.; Irani, Zahir; Al-Ayoubi, B.; Lee, Habin; Balci, A.; Medeni, T.D.; Weerakkody, Vishanth J.P.
 
TitleIntelligent Systems Research in the Construction Industry (2014)
AuthorsIrani, Zahir; Kamal, M.M.
 
TitleCOBRA framework to evaluate e-government services: A citizen-centric perspective (2014)
AuthorsOsman I.;Anouze A.;Irani Z.;Al-Ayoubi B.;Lee H.;Balc A.;Medeni T.;Weerakkody V.
JournalGovernment Information Quarterly
DOI10.1016/j.giq.2013.10.009
 
TitleProposing a reference process model for the citizen-centric evaluation of e-government services (2013)
AuthorsTsohou A.;Lee H.;Irani Z.;Weerakkody V.;Osman I.;Anouze A.;Medeni T.
JournalTransforming Government: People, Process and Policy
DOI10.1108/17506161311325387
 
TitleA research proposition for using high definition video in emergency medical services (2013)
AuthorsWeerakkody V.;Molnar A.;Irani Z.;El-Haddadeh R.
JournalHealth Policy and Technology
DOI10.1016/j.hlpt.2013.04.001
 
TitleAn analysis of methodologies utilised in e-government research: A user satisfaction perspective (2012)
AuthorsIrani Z.;Weerakkody V.;Kamal M.;Hindi N.;Osman I.;Anouze A.;El-Haddadeh R.;Lee H.;Osmani M.;Al-Ayoubi B.
JournalJournal of Enterprise Information Management
DOI10.1108/17410391211224417
 
TitleSupporting public policy making processes with workflow technology: Lessons learned from cases in four european countries (2012)
AuthorsTsohou A.;Lee H.;Al-Yafi K.;Weerakkody V.;El-Haddadeh R.;Irani Z.;Ko A.;Medeni T.;Campos L.
JournalInternational Journal of Electronic Government Research
DOI10.4018/jegr.2012070104
 
TitleAnalyzing the role of stakeholders in the adoption of technology integration solutions in UK local government: An exploratory study (2011)
AuthorsKamal M.;Weerakkody V.;Irani Z.
JournalGovernment Information Quarterly
DOI10.1016/j.giq.2010.08.003
 
TitleA value and risk analysis of offshore outsourcing business models: An exploratory study (2010)
AuthorsWeerakkody V.;Irani Z.
JournalInternational Journal of Production Research
DOI10.1080/00207540903175160
 
TitleUbiquitous participation platform for pOLicy makings (UbiPOL): A research note (2010)
AuthorsIrani Z.;Lee H.;Weerakkody V.;Kamal M.;Topham S.;Simpson G.;Balci A.;Medeni T.;Gábor A.;Kö A.;Küçükpehlivan A.;Dabanli A.;Saǧiroǧllu C.;Saygin Y.;Nergiz E.;Hintoglu A.;Campos L.;Correia P.;Luis J.;Rebahi Y.;Onofrei A.;Iancu M.;Pop E.;Barbos M.
JournalInternational Journal of Electronic Government Research
DOI10.4018/jegr.2010102006
 
TitleThe diffusion and use of institutional theory: A cross-disciplinary longitudinal literature survey (2009)
AuthorsWeerakkody V.;Dwivedi Y.;Irani Z.
JournalJournal of Information Technology
DOI10.1057/jit.2009.16
 
TitleHolistic business process reengineering: An international empirical survey (2001)
AuthorsAl-Mashari M.;Irani Z.;Zairi M.
JournalProceedings Of The Hawaii International Conference On System Sciences
DOI10.1109/HICSS.2001.927135
 
TitleBusiness process reengineering: A survey of international experience (2001)
AuthorsAl-Mashari M.;Irani Z.;Zairi M.
JournalBusiness Process Management Journal
DOI10.1108/14637150110406812
 
Other Publication
Other typeReviews
TitleA review of the factors affecting user satisfaction in electronic government services (2014)
AuthorsWeerakkody V.;Irani Z.;Lee H.;Hindi N.;Osman I.
JournalInternational Journal of Electronic Government Research
DOI10.4018/ijegr.2014100102
 
Title Author(s)
Cloud based e-government services: A proposal to evaluate user satisfaction (2017)Sivarajah U.;Lee H.;Irani Z.;Omar A.;Hackney R.;El-Haddadeh R.
Opportunities and challenges of using web 2.0 technologies in government (2016)Sivarajah U.;Weerakkody V.;Irani Z.
Complementing e-Government services through the use of video: The livecity project (2013)Weerakkody V.;Molnar A.;Irani Z.;El-Haddadeh R.
A framework of reference for evaluating user experience when using high definition video to video to facilitate public services (2013)Molnar A.;Weerakkody V.;El-Haddadeh R.;Lee H.;Irani Z.
Evaluating E-government services from a Citizens' perspective: A reference process model (2012)Tsohou A.;Lee H.;Irani Z.;Weerakkody V.;Osman I.;Latif A.;Medeni T.
Attitudinal and behavioural determinants influencing decision makers when adopting integration technologies in local government (2010)Kamal M.;Weerakkody V.;Irani Z.