Module code: LEM7034-C
On completing this module, you will be able to: * Diagnose where change is needed and select and apply a range of strategies and methods for managing change successfully. * Analyse, select, and apply a range of quality and service assessment and improvement tools, techniques and methods to improve the quality and delivery of your service. * Manage the more complex behavioural and organisational issues of change and service improvement. Lead individuals and teams to deliver change and improvement across diverse professional, functional and hierarchical boundaries. Download the PDF for LEM7034-C_descriptor.pdf