Communication Skills - Children and Families

Module code: SOW4003-B

Module Aims

To equip you with appropriate first level communication and interviewing skills with children, young people and adults.

Outline Syllabus

Different forms of communication, verbal, non-verbal, symbolic, written; psychological perspectives and communication; counselling, interviewing, consultation, negotiation; communication with children and young people; communication with adults and families; barriers to communication; active listening, building empathy; summarising and explaining; confidentiality, freedom of information, data protection; diversity, difference and communication; overcoming barriers to communication.

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