Module code: PHA7041-B
To provide students with the opportunity to:
- Develop the confidence and ability to communicate effectively with patients and healthcare professionals.
- Explore and utilise different models of consultation
- The ability to reflect on their practice to inform and plan their professional development.
- The ability to contribute to enhancing the quality of pharmacy services
The organisational culture and structure of the NHS, professional relationships in the NHS, working at the interface, risk management and clinical governance, service delivery and evaluation, models of consultation patient-centred care.
Download the PDF for Consultation Skills and Quality of Care