Module code: OIM7023-A
The module aims to help you to gain an understanding of key areas of operations management. It highlights how operations is at the heart of all enterprises and demonstrates some of the major elements concerned with the production of goods and services and how they are shaped in today's organisations through effective operations management. Unless this core function is carried out effectively there is little hope that the rest of the organisation as a whole can be effective.
The module is predicated on a systemic and structured approach to understanding how businesses operate, what the key levers to sustainable and successful performance are and how they can be applied, controlled and monitored. The specific topics covered are:
Introduction to Operations Management
Service Operations
Designing the Transformation Process
Job Design and Process Analysis
Design and Variety
Capacity Management
Planning and Control
Quality Management
Supply Chain Management
Lean and Sustainable Thinking
Project Management and Risk