Module code: LEM7004-C
To equip students with the knowledge and tools to enable them to examine critically the ways in which change can be introduced, managed, evaluated and reviewed.
Organisations and their changing environments; why do organisations change?
The nature of change and organisational change; individuals, groups and open systems, frequency and magnitude of organisational change.
Organisational development; origins and phases to a planned approach.
Developments in change management; emerging challenges from planned to emergent change.
Organisational culture and its impact on change. Diagnosis, models and theories of change; planning, implementing and evaluating successful and unsuccessful change.
Frameworks for change; approaches and choices.
Individuals and change; resistance, commitment and readiness, individual reactions to change, individual preferences, the role of the change agent, employee involvement and engagement.
Change and knowledge management.
Leading and managing change; the role of the leader and the manager in the change process.
Understanding the realities of change and its impact on people and organisations.