Module code: DIM7012-C
To provide students with an in-depth understanding of cross-cultural communication at individual, organisational and societal levels. To use critical theoretical frameworks to explore the role and importance of interpersonal communication in different cultural contexts. Students will learn to integrate this knowledge and understanding, and apply it within own organisation.
Communication as an element of culture - cultural differences as communication resources;
Context and process of interpersonal and organisational communication,
Culture shock and implications for communication in the workplace;
Theories and application of cross-cultural communication;
Identity and intergroup communication;
Interpersonal interaction, representation and presentation;
Conscious and unconscious bias;
Transcultural communicative competence - individual and organisational responsibilities;
Understanding and managing the relationships between language and protected rights;
Media representations of diversity;
Negotiation and conflict resolution.