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Students, coronavirus (COVID-19) and counselling

This is a very anxious time for everyone and it’s normal to be experiencing feelings of worry, distress and even panic. If you are worried please get in touch!

There is telephone and email help and support available via the Counselling and Mental Health Service. To arrange an appointment you can email us on counselling@bradford.ac.uk or mhadvice@bradford.ac.uk or register with us directly. Please let us know if you would rather your appointments be by email than on the telephone.

We are open 8:30am – 4:30pm Monday to Friday. For out of hours see our website for resources and information for self-care/emergency help.

All the information about your studies has been sent out via email and there are FAQs regarding examsextenuating circumstances and other study related issues. Keep checking the SU website for extra up to date information and for support.

Help in a crisis

If you need help now:

This is a very anxious time for everyone and it’s normal to be experiencing feelings of worry, distress and even panic. There is telephone help and support available via the Counselling and Mental Health Service, you can email us on counselling@bradford.ac.uk or mhadvice@bradford.ac.uk or register with us directly.

If you are worried please get in touch!

We are open 8.30 – 4.30 Mon-Fri. For out of hours see our website for resources and information for self-care / emergency help.

All the information about your studies will be available online or via email soon and there will be a FAQ regarding exams, extenuating circumstances and other study related issues. Keep checking the SU website also for up to date information and for support.

Please follow these links to find practical ways to look after your mental health and wellbeing during the coronavirus:  https://www.studentminds.org.uk/coronavirus.html and https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

For some people, the coronavirus outbreak and surrounding coverage and speculation may trigger compulsive thoughts and unhelpful behaviours, particularly if you have pre-existing conditions such as Anxiety and Obsessive Compulsive Disorder. If you are receiving support for your condition, you might find it helpful to talk to your clinician, therapist, or other medical professionals. 

Our webpage has some helpful self-help advice.


You might also find more general guidance for coping with symptoms helpful, such as that from the following organisations:

Mind

Anxiety UK

No Panic

OCD Action

If you’re not well, or have been in contact with someone who is unwell, you may be asked to ‘self-isolate’. This means staying away from other people to prevent the potential spread of illness. If you have to self-isolate, either due to health concerns or as a precaution please refer to the latest NHS guidance. There are a number of things you can do to look after yourself when self-isolating. Some examples include:

  • Staying in touch with your family and friends - you can still contact each other over the phone, on social media or through video calls.
  • Continuing the things that you enjoy or use the time to discover a new hobby. You could try reading that book you’ve been meaning to start, watch that new series or try a new skill.
  • Try and get into a daily routine that prioritises looking after yourself. You may find it helpful to plan out your time in advance and know what you are going to do each day, so you have something to look forward to.
  • Look after your personal environment and create a space that you are able to enjoy and feel comfortable in.
  • Keeping up to date with new information can help you feel more in control but do take a break from social media if you feel like the updates are getting too much.
  • Check-in with your university and students’ union and follow their procedures. This will help you understand what arrangements you need to make, who you need to contact and when you can expect to return to lectures.

If you have an existing appointment arranged, this will now be by telephone. We need you to confirm by email or text if you would still like your appointment to go ahead. If we don’t hear from you we will presume that you no longer want your appointment. Once we hear from you your Counsellor/ Mental Health Advisor will contact you the time of the arranged appointment. Please ensure that you have provided an up to date contact telephone number.

If you are currently on the wait list with the Counselling and Mental Health Service, we will be running a limited service over this period.  All appointments will be via telephone (Skype audio). You do not need to have Skype for the counsellor to call you but we do need an up to date phone number. We would like you to confirm by email or text if you would still like to be offered sessions with one of our counsellors and if you do, to send us your availability (Monday to Friday a.m. and/or p.m.)

If we don’t hear from you, we will assume that you no longer want sessions at this time and will remove you from the list.

You are very welcome to get in touch in future if you need to.

If you need help now:

  • contact your own GP (doctor). If you are not registered our local medical practice is Bradford Student Health
  • in a mental health crisis, call Bradford NHS First Response 01274 221181.  A telecoach will answer and quickly assess your needs, 24 hours a day, 7 days a week
  • call NHS choices 111 or visit their website NHS 111 service
  • call the Samaritans (24 hour national helpline) 116 123 or visit the Samaritans website
  • text Shout to 85258 - giveusashout.org: free 24/7 text service for anyone in crisis
  • University security: (01274 23) 8888 or non-emergency 6999
  • Download SafeZone to your mobile phone to request help and alert University of Bradford security staff

Thank you for being concerned about your friend / flatmate, this is exactly what’s needed at the moment - lots of taking care of ourselves and each other where we can!

There is telephone help and support available via the Counselling and Mental Health Service. You can encourage your friend / flatmate to contact us. Email counselling@bradford.ac.uk or mhadvice@bradford.ac.uk or register with us directly.

If you would rather remain anonymous, please email us and we will contact them via email without mentioning your name. If you think it’s an emergency see our crisis contact list (previous FAQ) or email mhadvice@bradford.ac.uk

If you are unsure what to do please just get in touch via mhadvice@bradford.ac.uk and we will get back to you.

We are open 8.30 – 4.30 Mon-Fri. For out of hours see our website for resources and information for self-care / emergency help.

Look after yourself and seek support to talk things through if you remain worried or affected by an experience. The Counselling and Mental Health Advice Service is available to you too.

What to do in an emergency

If you are in danger and are able to talk, dial “999” to speak with an operator.

If you are in danger and are unable to talk or signal your call is an emergency, dial “999 55” to be put through to the police, otherwise your call may be terminated. To ascertain your situation and location, the police may ask questions that can be answered by tapping your phone.

The police may not be able to trace your call. Calls from a landline phone are linked to an address, however, calls from mobiles will only show your general location.

External resources

Bradford Council - Domestic & Sexual Abuse

Bradford Council - Domestic & Sexual Abuse - Help & Support

Bradford Cyrenians - Support for Men

Bradford Women's Aid

Together Women

West Yorkshire Police - Domestic Abuse

Women Centre

Financial support

We understand that money may be a concern to you right now and the Student Life Team is here to help. You can email us at money@bradford.ac.uk or call us on 01274 236504 for support and advice.