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Money Advice

The University offers a money advice service for students to access impartial financial information, advice and guidance from an experienced and professional team of money advisers.

As you may already be aware, the University has made the decision to temporarily suspend face-to-face teaching from Tuesday 17 March until further notice and is now offering support services remotely.

We understand that your financial circumstances may have been negatively impacted by the current COVID-19 situation, and the Money Advice Team is here to support you through these difficult times.

Please read the information below to find out more about the ways we are able to support you. 


Our appointments are impartial, confidential and conducted in privacy. As the campus is currently closed due to COVID-19, appointments will take place via telephone or webcam, and will last for 20 minutes.

We can help you with:

  • Benefits 
  • Budgeting and money management
  • Childcare queries
  • Income maximisation
  • Financial support and guidance
  • Student Finance queries

On the date and time of your appointment, please go to a private, quiet space where you will be able to speak freely without disruption. One of the team will then call you and discuss your current financial situation.  

Please note that if you do not answer your phone, we may be unable to speak to you at a later time, if it impacts other appointments.

If you are a current student, book here:

Appointment FAQs

Do I need to have anything with me?

It's helpful if you have to hand any paperwork, information or evidence in relation to your query. If your query is Student Finance-related, please bring have your online log-in details.

Where do I go?

On the date and time of your appointment, please go to a private, quiet space where you will be able to speak freely without disruption. One of the team will then call you and discuss your current financial situation. 

I do not have access to a phone, but I need help...

We can help you! Please email

What if I've booked an appointment but can no longer attend?

That’s no problem - you can cancel or reschedule your appointment online if necessary. Just go to the confirmation email you received and click ‘Manage Booking’

Do I need to write anything down at the appointment? Will the adviser make any notes?

We encourage you to make your own notes during appointments. Any notes your money adviser makes during your appointment are only made with your consent and are stored confidentially. We keep a confidential record of your visit on our client database. This helps us to keep in touch with you and is limited to the nature of your enquiry.

The next available appointment is in a few days and I need immediate help – what should I do?

Please email or call 01274 236 504

I would prefer to speak to someone by email - is that ok?

That's not a problem. You can email us at 


If you’re struggling financially, you may be able to get help with a non-repayable grant from the University’s Student Support Fund. The Fund acts as a safety net for students in financial difficulty. Those students who have been financially impacted by the current COVID-19 situation are eligiible to apply to the Student Support Fund. 

Grants of up to £2000 are available to help students with essential living costs. You will need to complete an application form and provide supporting evidence of your situation and finances. Please bear in mind that an application is no guarantee of success.

Visit the Student Support Fund Grant page for more information


The University’s Student Support Fund can also offer loans to students in certain circumstances:

  • Student finance or funding delays
  • Upfront placement costs that will later be refunded to you

Unfortunately, we cannot offer loans under any other circumstances. Loans are interest-free and do not involve any fees or charges.

Visit the Student Support Fund Loan page for more information

Budgeting advice

A budget can help you save money and work out payment plans for debts.

After you’ve completed a budget, one of our advisers can use this to help you to increase your income and save money.

How do I get budgeting help?

To get advice, you will need to follow our 2 step process:

1) Complete a budget online

Once you have finished your budget:

  • Click the Save button at the bottom of the page.
  • Click the Register button. This will generate a username and password – make a note of these.

2) Book an appointment with an adviser

  • You can book a 20-minute appointment with an adviser to check your budget.
  • At the date and time of your appointment, come to MyBradford Richmond Building.
  • Make sure you bring your username and password, so we can see your budget on the day.