The University offers a money advice service for students to access impartial financial information, advice and guidance from an experienced and professional team of money advisers.
For the 2020/21 academic year, we will be offering both face-to-face and telephone appointments and we look forward to supporting you with managing your money as a student.
Please read the information below to find out more about the ways we are able to support you.
Our appointments are impartial, confidential and conducted in privacy face-to-face or by telephone and you can choose whichever type of appointment you prefer.
We can help you with:
- Budgeting and money management
- Childcare queries
- Income maximisation
- Financial support and guidance
- Student Finance queries
Do I need to have anything with me?
It's helpful if you have to hand any paperwork, information or evidence in relation to your query. If your query is Student Finance-related, please bring/have your online log-in details.
Where do I go?
If you have booked a telephone appointment, on the date and time of your appointment, please go to a private, quiet space where you will be able to speak freely without disruption. One of the team will then call you and discuss your current financial situation.
Face-to-face appointments take place in the Richmond Building, in our office which is located to the left of the PayZone desks, across from MyBradford.
What if I've booked an appointment but can no longer attend?
That’s no problem - you can cancel or reschedule your appointment online if necessary. Just go to the confirmation email you received and follow the ‘Manage Booking’ link.
Do I need to write anything down at the appointment? Will the adviser make any notes?
We encourage you to make your own notes during appointments. Any notes your money adviser makes during your appointment are only made with your consent and are stored confidentially. We keep a confidential record of your visit on our client database. This helps us to keep in touch with you and is limited to the nature of your enquiry.
The next available appointment is in a few days and I need immediate help, what should I do?
I would prefer to speak to someone by email, is that ok?
That's not a problem. You can email us at email@example.com
If you’re struggling financially, you may be able to get help with a non-repayable grant from the University’s Student Support Fund. The Fund acts as a safety net for students in financial difficulty.
Grants of up to £2000 are available to help students with essential living costs. You will need to complete an application form and provide supporting evidence of your situation and finances. Please bear in mind that an application is no guarantee of success.
The University’s Student Support Fund can also offer loans to students in certain circumstances:
- Student finance or funding delays
- Upfront placement costs that will later be refunded to you
Unfortunately, we cannot offer loans under any other circumstances. Loans are interest-free and do not involve any fees or charges.
A budget can help you save money and work out payment plans for debts.
After you’ve completed a budget, one of our advisers can use this to help you to increase your income and save money.
How do I get budgeting help?
To get advice, you will need to follow our 2 step process:
Once you have finished your budget:
- Click the Save button at the bottom of the page.
- Click the Register button. This will generate a username and password – make a note of these.
- You can book a 20-minute appointment with an adviser to check your budget.
- At the date and time of your appointment, come to MyBradford Richmond Building.
- Make sure you bring your username and password, so we can see your budget on the day.