Click and Collect service
We have introduced a new Click and Collect service for books. This will enable you to borrow printed books and journals whilst keeping you and staff as safe as possible. We will collect requested books from the shelves and make them available for you to collect from the library.
- Staff and all students - Reserved books may be collected Monday to Friday, 10:00-16:00.
- Please see our opening times webpage for details as times vary during September.
Note: At this time there is no access to any area of the library (including the enquiry desk, study areas or toilets) beyond that designated for issuing requested items.
Note: From 8 August, government advice now states that face coverings should be worn in libraries. Please wear a mask or other face covering when you use the Click and Collect service unless you have a medical exemption.
What does this service cover?
Books and journals that the library holds in print format only.
The following items are not covered by this service:
- Books and journals which are also available electronically via the library catalogue: you should access these as normal.
- Skeletons and laptops.
- Inter-library Loans.
How does this service work?
Please watch our Click and Collect video for a walkthrough of the process
1. Reserve the book.
2. We will collect the book from the shelves and place it in a plastic wrapper.
Note: this may take up to 3 days if the book is 'available' on the catalogue. If the book is already on loan, we cannot guarantee how quickly it will become available for you.
3. You will receive an email to your University email account, telling you that the book is ready to collect.
4. Before coming to the library:
- Ensure that you have had the email informing you that your book is ready to collect. You will need to show this (either on your phone or printed out) when you visit the library.
- Look at the current access arrangements and opening times.
- Book a collection slot for the 'express lane' if required. This will ensure that you do not need to queue when you visit.
Note: you cannot book a collection slot until you have received the email telling you that your book is ready to collect.
- Ensure that you have your University card; you cannot access the library without it. For lost cards please contact MyBradford.
- Make a note of which shelf your book is on.
- Be aware that you will not need your PIN to issue a book when using this service.
5. Visit the library. Show your confirmation email (either on your phone or printed out) to the security guard.
Note: There may be a queue, if you have not booked a collection slot for the 'express lane'.
6. Go to the correct shelf and collect your book.
7. Take your book to an issue machine and issue your book.
Note: we have made this a contactless process, so you will not need to enter your PIN.
- If you are unable to collect your book in person or are uncomfortable about doing so, please contact us about alternative arrangements Tel: 01274 (23)3301 or firstname.lastname@example.org.
- For any questions or problems, please contact Tel: 01274 (23)3301 or email@example.com and we will endeavour to help.
- For subject enquiries and eBook access help, please contact your subject librarian.
- Library help, is our online FAQ repository.
How are we keeping you safe?
We have put several measures in place to try and minimise risk and keep everyone as safe as possible. Understandably, this will have an impact on the speed at which this service can be delivered. These measures include:
- Quarantining books. Books will appear on the library catalogue as in 'Quarantine' for 72 hours after they have been returned. This includes returned books that have requests on them. We have been advised that this will be enough time for any virus that may have been on the book to have died.
- Making visiting the library to collect books a contactless process. You will not need to touch anything other than your wrapped books. We have also removed the need for you to enter your PIN when issuing books.
- Placing books in plastic wrappers. This is to minimise the number of people who will have touched the book before you do.
- Restricting the number of people in the library at any one time. This will ensure that there is enough space for everyone to be safe.
- Introducing a timed 'express lane' book collection system. This will allow you to book the best time to collect your book and minimise queuing.
- Face coverings. These are now mandatory in all U.K. libraries unless you have a medical exemption.
Freepost book return service for final year students
We are pleased to be able to offer a freepost service to final year students. This enables you return your books without having to come back to the University and without incurring any costs.
Note: this service is only available from within the UK.
What you need to do:
- Take a photo of the books you are returning.
- Package your books securely, making sure each package is no heavier than 10-12kg. Although the maximum weight allowed is 20kg, this is very heavy and we would prefer you send the books in multiple packages.
- Go to our page on the Royal Mail website and follow the instructions to print off your freepost label(s).
- Make a note of the tracking number(s). This is to help us resolve any problems if they occur during transit and for your own peace of mind.
- Take your book package(s) to the post office.
Please allow 10 days for the package to arrive at the library and the books to be removed from your record.
Members of the Commonweal Collection can request books using the following method
- Select your books using the library catalogue
- Note the author, title, classmark and barcode of the book(s) you would like to borrow
- Email these details to firstname.lastname@example.org
- Please also include your borrower number (this can be found on your card) and your name.
- Please wait for an email from us before you travel to campus to collect your book(s).
- It is not possible for Commonweal members to book the Express Lane at this time.
Note: This service is available only to existing members of the Commonweal Collection. We are unable to process new requests for membership at this time.
Study space booking
We are now able to offer bookable individual, quiet study spaces in the library. This service will start on Wednesday 9 September. Only you will have access to the study space for the day, so you may come and go from the library as much as you like during your booking.
Note: check the description of what is available in each study space before booking, e.g. access to power, height adjustable desk.
- You are limited to 2 bookings per week.
- You may not bring anyone else with you.
- Only drinks in covered containers may be brought into the library. No food is allowed.
- You must wear a face covering unless you have a medical exemption.
- Access to books is only through the Click and Collect service. You will not have access to browse the shelves.
- Access to the library is restricted to Floor 0.
- Printers and photocopiers - these are now located in Student Central, close to MyBradford.
- Toilets - these are available in Student Central.
Booking a study space
Starting Wed 9 Sep, we will have a small number of bookable individual, quiet study spaces in the library. Each space is available to only one student per day, so you may come and go from the library as much as you like during your booking.
- 9 Sep - Study space on Floor 0 entrance area and Click and Collect service available 10:00-16:00.
- 21 Sep - Study space on Floor 0 entrance area and extension.
- 28 Sep - Study space on Floors 01 and 02.
- 5 Oct - Study space available on all library floors, including PGR room.
Note: You are advised to book 3 days in advance of your visit.
- Go to our study space booking page.
- Click the info button to check the description of the study space you wish to book.
- Click on Go To Date or the arrow keys to find your preferred date.
- Select the date you would like to book and click Submit Times.
- Log in using your University username and password.
- Read the terms and conditions, then click on Continue.
- Complete the Booking Details page and click on Submit My Booking.
- You will receive an email confirming your booking.
- Arrive at the library any time in your booking.
Note: be aware of the library access arrangement. Details are available on our opening hours page.
Special measures to help you study from home
- Borrowing limit was lifted to 30 books. Renew books even with fines over £5.
- Only return books when the library re-opens. Books are now due back week commencing 26 October.
- Fines will not be charged on overdue items.
- NB! Many key texts are available online. Please use the Summon and catalogue search facilities to link to content.
A number of publishers have made available to students working remotely. Please use Summon to discover existing and new content for your subject area. See our for finding books during the COVID-19 closure.
Remember to take a break from your academic studies and on a huge range of topics.
Be more effective in your studying
Academic Skills Support - Are you looking to be more effective in your studying? Advice and guidance is available to help you develop your Writing and Study skills as well as Maths and Stats skills. Book an online appointment or email Academic Skills Advice for more information.