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Article request service

Use this service to obtain copies of items which are not available for you to access electronically. For example, journal articles, book chapters and conference papers.

Before submitting a request for an item, ensure you cannot access it online. You can do this by using Summon. Summon is the default search box at the top of the library homepage. Enter the title of the article or book into the Summon search box.  

You can also check by using the Library Catalogue Please note: If using the library catalogue to check for a journal article you will need to enter the title of the journal into the catalogue search box, (not the title of the article).  Click the "Available Online" link to go to the journal webpage where you can browse or search for the article needed. If a journal title is not listed on the library catalogue it means the University of Bradford does not subscribe to the journal.

Please see instructions on the webpage Accessing online resources at the University of Bradford for more information on how to access items off-campus.


If an item is not in our library we will try to obtain it from another library, in most cases they will be supplied by the British Library. There is a charge of £2 per item supplied in this way.

If an item is available in the library as paper, we will scan the pages/article/chapter that you need and email to you free of charge.


All copies requested and supplied must be within copyright limits. Information about the amount you can legally copy from a particular item can be found on the Copyright webpages and the Inter-Library Loans webpage.

Paying for requests

If an item is available in the library as a print copy, we will scan it and email to you free of charge.

For items which are not available here, and need to be requested from the British Library, a charge of £2 will be made. The request will not be processed unless you have money in your printing/copying account to cover this charge.

Payment into the account can be made by:

  • Using the online payment service also used for printing and photocopying called SafeCom. Add extra funds using the ePay link. For more information about online payments, please see the Library Fines and web payments page.
  • Phone the Payzone on 0300 023 0503, Monday – Friday 10:00-16:00, and pay by MasterCard, Visa or Debit card.

Requesting items using the online form

  1. Ensure that the item is not available to access electronically.
  2. Go to our Online request forms and choose the form that best suits your request. Please note if you want to borrow a book that is available in the library DO NOT use this service.  Please use the postal loan request service offered specifically for distance learners.
  3. Login with your UoB number and Library PIN.
  4. Read the copyright declaration at the top.
  5. Complete the form. Ensure that you indicate that you are a distance learner by entering the words "distance learner" into the Distance Learning/Other Info. box.
  6. Submit the form.
  7. Add money to your printing/copying account (SafeCom) to cover the £2 charge per request if applicable. A charge will only be made for items which need to be requested from the British Library. If an item is available in the library as a print copy we will scan the requested pages/chapter/article and email to you free of charge.

 If you need to cancel the request please contact the Distance Learning Librarian as soon as possible. If the request has already been processed we will not be able to cancel.

Receiving items

Items which are available in the library as paper copies will be scanned (in accordance with copyright law) and emailed to your Bradford email address. 

Items which are not held at the University Library will be requested through Inter-Library Loans and obtained from another library. When ready, a link to the item will be sent to your Bradford email address. It is usually supplied by the British Library using Secure Electronic Delivery (SED). A help sheet about SED is available at the bottom of this page.

For further information about the ILL service please see the Inter-Library Loans webpage.

If you need further information please contact the Distance Learning Librarian.

Secure Electronic Delivery (SED)

If you require this information in an alternative format, please contact our team.