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Secure Global Desktop (SGD)

The Secure Global Desktop offers staff working off campus a secure way of accessing work applications and files via the web. All data is encrypted and remains on the University servers, so there is no need to make copies to a home computer / laptop or transport them on a USB memory stick etc. 

Logging in

You are advised to use Firefox as your browser, which must have JavaScript and Java enabled. Test to see if Java is enabled. If you cannot or do not wish to use Java, you will need to install the SGD client.

  1. Log in to SGD with your University username and password and click on Login.
  2. If a message appears asking if you want your password to be remembered, click on No. If the loading screen appears for a long period, minimise the browser window to check for a hidden dialogue box.
  3. A security warning message will appear. Click on Run. The first time you connect to the SGD server, an Untrusted Initial Connection message will appear. Click on Yes to connect.

Once you have logged in, you will be connected to your WebTop. Links to various desktops will be available in the left menu.

Installing the SGD client

If you encounter problems with the automatic installation of SGD follow the instructions below, if you still encounter difficulties, report the problem.

  1. Go to the SGD page and click on Install the Secure Global Desktop Client.
  2. Click on Download the Secure Global Desktop Client for Microsoft Windows.
  3. Save the program (named sgdcwin-lang.exe) to a temporary directory.
  4. Double click on the program and follow the instructions on screen.
  5. Click on Start – Programs – Secure Global Desktop.
  6. When the Oracle Secure Global Desktop window opens tick Define a new server by URL and enter https://desktop.brad.ac.uk/sgd/
  7. Ensure Use default web browser settings is ticked and click on Connect.
  8. Follow the normal logging in instructions.

Accessing applications and files

Using SGD, University applications and files can be accessed on a Windows Desktop RDS or Virtual Desktop PC. Whichever method you use, it is important to note the following:

  • Ensure you save any files to your G or H drive, and always close these files before logging out of the desktop.
  • If a desktop link requires a username and password, and SGD does not prompt you, hold down the Shift key and click on the link to the desktop, to make the prompt appear.

General information about running desktops

You can run multiple desktops at the same time (although you can only run one instance of the Windows Desktop RDS or the Virtual PC Desktop at any one time). If you have connected to a desktop, the link in the left menu of the WebTop will contain, in brackets, the number of that particular desktop you have open. Each session for the desktop will appear below the desktop name in the left menu.

Some desktops can be suspended. So you can ‘suspend’ the desktop you are using at work, log out of SGD and ‘resume’ it again when you log in at home to continue working. To do this, use the session toolbars. Hover over an applications link to find which ones have this capability.

To show or hide the session toolbars click on the triangle next to the application name.

Windows Desktop RDS (minimal application set)

This is available to all members of staff with a University of Bradford username and password and offers a minimal set of applications (Microsoft Office, SITS, G and H drives etc.), which can be accessed in the same way as from your office PC. One benefit of the Windows Desktop RDS is that it is possible to access intranet only web applications off campus via a web browser within the desktop. To connect:

  1. Click on the Windows Desktop RDS link on the left menu.
  2. Type in your Novell username and password and click on Ok. The full screen desktop will open.

Note: You cannot install anything on the Windows Desktop RDS.

The Windows Desktop RDS is not the same desktop you see on your University computer and may change between logins e.g. files saved onto the Windows Desktop RDS itself (i.e. not on your G or H drive), may be lost between logins, some applications may be added or removed.

If you require access to an application that is not available via the Windows Desktop RDS, you can request it. If your request cannot be fulfilled, you may need to request a Virtual Desktop PC instead.

Virtual Desktop PC

You can request a Virtual Desktop PC if the application you require is not available on the Windows Desktop RDS. Be aware that there is a one-off purchasing cost plus an annual licensing charge for this facility. The Virtual Desktop PC can be accessed via a SunRay, so you may wish to consider replacing your office PC with a SunRay, making your Virtual Desktop your work desktop. To connect:

  1. Click on the VDI Desktop link on the left menu. The VDI Desktop will open in a new window.

Printing

The easiest way to print is to a PDF file, which can then be saved or printed. Print jobs can be managed in the Printing area of the SGD menu bar, i.e. Pause, Resume and Cancel. When printing from an application, in the print dialogue box select either:

  • Universal PDF Printer (the PDF file will be printed to your default printer), or
  • Universal PDF Viewer (you can either save or print the PDF).

Note: If the Universal PDF devices are not visible wait a few minutes after logging in to SGD but before launching a desktop. It takes a while after logging in for these printers to appear within the desktop session. Alternatively log out and log in again.

Logging out

  • To logout of the Windows Desktop RDS, click on Start - Save and close any open files or applications. Then click on Start - Log Off.
  • To logout of the Virtual Desktop PC – Click on Log Off.

Note: The option to Disconnect is also available via the Start menu. This is not recommended.

  • To logout out of SGD - click on Logout on the menu bar in SGD and OK to confirm.