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Improving work-life and care quality in long term care for older people

Improving work-life and care quality in long term care for older people

Location: Norcroft Centre Auditorium

Date and Time:
Mon 22 Oct 2018, 15:00 - 16:30

We are experiencing a serious shortage of paid caregivers willing to look after older people who need support. To increase recruitment and retention of care workers, new models of care and strategies to improve work-life quality are being explored. This presentation provides an overview of efforts being made to improve job quality for care workers in the U.S.

The objectives of the event

  • Provide an overview of the need to focus on work-life quality for care staff working in long term care
  • Describe how public policies, organisational culture and management influence quality of care and quality of work-life for care staff
  • Describe examples of services and interventions which have been successful in improving work-life quality for care staff, increasing time in post and reducing staff turnover
  • Explore the roles of family care partners in decision-making and enhancing care delivery
  • Examine the most promising strategies for preparing the workforce and creating supportive environments
  • Examine effective ways to overcome barriers to supporting family involvement in long term care

The speaker
Professor Barbara Bowers, University of Wisconsin-Madison (USA)

Dr. Bowers’ research focuses on frail, older adults and people with lifelong disabilities, in both community and residential settings. She is interested in how public policies, organizational practices and models of care delivery influence quality of care and quality of work life for caregivers. Her interest in work life quality for staff in long term care settings has led her to examine causes of staff turnover, the relationships among organizational structure, organizational culture, management practices, and care outcomes, and to explore ways to improve the effectiveness of staff development. Her work with informal caregivers at home has led to the development of tools to provide anticipatory guidance and support care partner decision making.

Professor Bowers is the founding director of the School of Nursing’s Center for Aging Research and Education. An internationally recognised expert in qualitative research methods, she serves on the editorial board of Qualitative Health Research, The Western Journal of Nursing Research and The International Journal of Older People Nursing. She is associate editor (qualitative and mixed methods research manuscripts) for The Gerontologist and oversees Qualitative and Mixed Methods Research Resources in the Institute for Clinical and Translational Research at the University of Wisconsin-Madison.

Further information

Please contact Giorgia Previdoli ( in the Centre for Applied Dementia Studies with any queries.


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