Quality of Working Life Staff Survey
'Quality of Working Life' (or QoWL) is that part of overall quality of life that is influenced by work.
It's more than just job satisfaction or work happiness, but the widest context in which an employee would evaluate the influence of work on their life. The Quality of Working Life Survey was distributed to staff at the University of Bradford during March and April 2009. 824 responses were received which represents 30.3% of staff. Some respondents completed less than half of the questions and so these responses were regarded as invalid and discarded. This report is based on the remaining 792 valid responses, (valid response rate = 29.1%, a 32% response from indefinite staff and 15.5% from fixed term and part-time hourly paid).
The Bradford question set included three psychometric scales:
- QoWL's Work Related Quality of Life (WRQoL) scale, which measures 6 factors found to predict and explain quality of working life.
- The Health and Safety Executive's (HSE) Work-Related Stress scale which measures 7 factors known to contribute to work-related stress.
- QoWL's Workplace Well-being Outcome scale, which gathers data on 21 specific outcomes that relate to workplace well-being.
Results from each of these scales were compared to QoWL's University benchmark data set, which includes data from 10 universities and approximately 6,000 staff across all job roles. An open question was asked to generate comments on quality of working life in the university and suggestions as to how it could be improved. 57% of all respondents contributed comments, a very high response. In addition, the survey asked a range of organisation-specific questions that were developed for this survey. These questions covered issues such as email, bullying and harassment, workload and staff / student / visitor issues. A wide range of biographical and staff category questions were also asked. Staff category questions covered occupational role, Schools / Directorate and salary grade.
The survey provides a wealth of data about the University of Bradford but as with all surveys, care should be taken in interpreting the results in the light of other relevant factors.
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