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Quality of Working Life - Staff Survey

'Quality of Working Life' (or QoWL) is that part of overall quality of life that is influenced by work.

It's more than just job satisfaction or work happiness, but the widest context in which an employee would evaluate the influence of work on their life.  The Quality of Working Life Survey was distributed to staff at the University of Bradford during March and April 2009. 824 responses were received which represents 30.3% of staff. Some respondents completed less than half of the questions and so these responses were regarded as invalid and discarded. This report is based on the remaining 792 valid responses, (valid response rate = 29.1%, a 32% response from indefinite staff and 15.5% from fixed term and part-time hourly paid).

The Bradford question set included three psychometric scales:

  • QoWL's Work-Related Quality of Life (WRQoL) scale, which measures 6 factors found to predict and explain quality of working life
  • The Health & Safety Executive's (HSE) Work-Related Stress scale which measures 7 factors known to contribute to work-related stress
  • QoWL's Workplace Well-being Outcome scale, which gathers data on 21 specific outcomes that relate to workplace well-being

 Details of the survey, results and associated focus groups may be accessed below:


Wellbeing (ServiceNow)