Learning and assessment
This programme combines study and assessment of theory alongside its application within a work setting.
Study is through a blended learning approach:
- 4 days attendance on campus for each module (2 blocks of 2 days)
- a virtual learning environment to support private study
- ongoing tutor support.
Assessment of the programme includes practical application of skills and knowledge, demonstrating a theoretical understanding and enabling you to grow in confidence.
You will be allocated a Personal Academic Tutor who will provide you with pastoral and academic support throughout your time with us.
University central services are rich with support teams to assist students with every aspect of their journey through our degree programmes. From our Career and Employability Service, through our strong Students' Union, to our professional and efficient Student Finance team, there are always friendly faces ready to support you and provide you with the answers that you need.
Our Virtual Learning Environment allows students to access resources, participate in group work and submit work from anywhere in the world 24/7.
The Certificate is very practically focused and you will investigate issues of service improvement within your own organisation. This will help you to develop research skills which will stand you in good stead should you choose to pursue further study or for future work-based projects.