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Leading Service Improvement

Postgraduate Certificate




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Entry requirements

The University welcomes applications from all potential students regardless of their previous experience: offers are made following detailed consideration of each individual application.

The decision to offer a place is based on our assessment of a candidate’s potential to benefit from their studies and of their ability to succeed on this particular programme. Whilst you will normally hold a first degree or professional qualification we will consider your application if you do not possess such a qualification but have appropriate work experience.

Additional entry requirements

It would be advantageous to be in a leadership or aspiring leadership, or service improvement role however this is not a mandatory requirement.

English language requirements

You must have an IELTS score of 6.5 (or equivalent) if English is not your first language.

If you do not meet the IELTS requirement, you can take a University of Bradford pre-sessional English course. See the Language Centre for more details »

If you do not meet the IELTS requirement, you can take a University of Bradford pre-sessional English course. See the Language Centre for more details »

Learning and assessment

This programme combines study and assessment of theory alongside its application within a work setting.
Study is through a blended learning approach:

  • 4 days attendance on campus for each module (2 blocks of 2 days)
  • a virtual learning environment to support private study
  • ongoing tutor support.

Assessment of the programme includes practical application of skills and knowledge, demonstrating a theoretical understanding and enabling you to grow in confidence.

Study support

You will be allocated a Personal Academic Tutor who will provide you with pastoral and academic support throughout your time with us.

University central services are rich with support teams to assist students with every aspect of their journey through our degree programmes. From our Career and Employability Service, through our strong Students' Union, to our professional and efficient Student Finance team, there are always friendly faces ready to support you and provide you with the answers that you need.

Our Virtual Learning Environment allows students to access resources, participate in group work and submit work from anywhere in the world 24/7.


The Certificate is very practically focused and you will investigate issues of service improvement within your own organisation. This will help you to develop research skills which will stand you in good stead should you choose to pursue further study or for future work-based projects.

This is the current course information. Modules and course details may change, subject to the University's programme approval, monitoring and review procedures. The University reserves the right to alter or withdraw courses, services and facilities as described on our website without notice and to amend Ordinances, Regulations, fees and charges at any time. Students should enquire as to the up-to-date position when applying for their course of study.