Skip to content

HEALTH ASSURED

Your free 24-hour confidential helpline and app available for all University of Bradford students.

In addition to all other University support services, the University of Bradford is working with Health Assured to enable all students to access to a 24-hour confidential helpline and digital resources to help you through any of life’s issues or problems. 

Free 24-hour confidential helpline:

0800 028 3766

 

Your call will be handled by an experienced therapist or advisor, who will offer support in a friendly, non-judgemental manner.

 

The helpline can support you with a range of issues, including:

  • Stress and anxiety

  • Low mood

  • Family issues

  • Bereavement

  • Financial wellbeing

  • Childcare support

  • Relationship advice

  • Domestic abuse

  • Legal information

  • Medical information

  • Tenancy and housing concerns

  • Alcohol and drug issues

  • Consumer issues

My Healthy Advantage App

Our health and wellbeing app provides proactive wellbeing tools and engaging features to enhance our existing services.

Each feature has been carefully built with the user’s wellbeing in mind.

Designed to improve the mental and physical health of the users by using personal metrics to set bespoke goals and achievements.

 

Once installed, you will need to enter the University of Bradford’s unique code when prompted.

Student Emergency Contact Statement

The Health Assured support line is a separate service offered to students of the University of Bradford.

Health Assured provides a confidential service and the information you discuss with their helpline support workers is not routinely provided to the University unless your health, wellbeing or welfare is judged to be at imminent risk. In these circumstances, and where the support worker thinks you need additional support, they will seek your consent to share your name and information about their concerns with the University Counselling and Mental Health service so that they can provide you with further help.

In some circumstances where you are not able to provide consent or where you refuse consent, Health Assured may still decide to share relevant information with the University where it is necessary to protect your or another person’s vital interests. This approach is consistent with the University’s Student Emergency Contact Statement which you agreed to at registration.