Welcome to The Hub
LATEST SUPPORT INFORMATION FOR STUDENTS AFFECTED BY DELAYS AT STUDENT FINANCE ENGLAND
Student Finance England - Financial Support Statement (adobe .pdf, 32 kbs)Not sure where you should go or who you should ask? Fed up with wandering across campus from one department to the next? Then the Hub is for you!
In order to make life easier for our students the University has brought together a number of its support departments in an area known as The Hub. The Hub is located in the Richmond Building adjacent to the Atrium. This Student Support Centre provides a central reception where students can receive information and guidance.
Who is located in The Hub?
- Accommodation
- Admissions
- Bursaries and Financial Support
- Education Liaison
- Enquiries
- Finance and Credit Control Group
- Front of House
- International Office
- Payzone
- Student Administration and Support
What services are available within The Hub?
- Council tax exemption certificates and letters
- Student Confirmation/Registration Letters e.g Bank letters, Visa letters
- Information and advice on University accommodation
- Assistance from the International Student Advisor
- Course details
- Enrolment information
- Award Ceremony information
- Copy and/or replacement certificate and transcript requests
- Financial transactions e.g. paying tuition fees at the Payzone
- Access to Learning Fund/Short term loan/Financial relief - initial enquiries and receipt of applications
- Advice on finance and funding support
- Bursaries and scholarships
- Tuition fee queries
- Other general enquiries and signposting to other departments
Drop-in sessions
In addition to the service provided by the `Front of House' staff, drop-in sessions with the Accommodation Office; Student Administration and Support; Research; the International Office; the Financial Support Manager; the University Chaplins; and the local Police Community Support Officers are also available.
