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University of Bradford.

Learner Support Services

A Directorate of Corporate Services

When I arrived at the University of
Bradford, little did I know about the simple
and warm environment awaiting me.

Once at Bradford

These are the services and resources available to you as a current student. If you can't find the information you're looking for, please ask!


Student card and PIN

student card.

Use your student card to:

Your library borrower number is 9 digits (UB number PLUS issue number, both found on your student card). You will be given your PIN at the same time as your University username and password when you register

Tip!Forgotten your PIN? Use the 'Find Library PIN' option from the Start menu on LSS maintained computers,or get it via the e:Vision portal.

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Usernames & passwords

You need two types!

  1. University - new students will receive a username and create a password upon registration with the University (you’ll get your email address at the same time). You need both of these to login to the computers, and to use Web based services such as email, Blackboard and e:Vision.
  2. Athens - you need this for some Library databases and journals. You’ll receive this in an email from us.

Tip!Forgotten your password or need more info?

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Computers, Email, Printers and Photocopiers

Can I use email?

Yes! We have a web-based email service called Webmail, so you can access your email from any computer, anywhere. Login to Webmail frequently to make sure you don’t miss important messages. A user guide is available (Acrobat) (Word).

Important: do not open email attachments unless you recognise and trust the source These can contain viruses which are harmful to PCs. Also, NEVER give out your username and password to anyone. If you receive an email requesting confirmation of these, please delete it - this is a phishing email and is not genuine, no matter how convincing it appears!

Where are the computing facilities?

We have a number of PC rooms, also called cluster rooms (some include CD / DVD writers and scanners) in the J B Priestley Building and across campus. You can check computer availability on campus (you can also get this on your mobile phone via our www.braduni.mobi service (normal data charges apply - check with your supplier).

We also have group study rooms (for 3 or more people), which can be booked via the catalogue. There are, in addtional, individual study rooms on Floors 02, 1 and 2, as well as open work spaces on all floors.

Where can I save my files?

We’ve given you 100MB of disk space to use on our central server. This is called your M:\ drive. Always keep a backup copy of your work - J B Priestley Library counter sells storage disks and other consumables.

What if I need help with using computers?

What if I have my own computer?

You can use Resnet (our free Broadband-like service) in Halls of Residence – see the full list of connected Halls. Got a laptop or other portable device? Connect to the Roamnet Service, where available.

If you have a problem with your own computer, you can book an appointment at the PC Clinic - email ictservicedesk@bradford.ac.uk, or tel.01274 233333.

Learn how to protect and make the most of your computer.

How do I print or photocopy?

Credit your account at the pay stations in any of the libraries. When printing select either:

Printing guides are available.

When photocopying, remember to read the copyright information on the wall.

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Library

How do I find a book?

Tip!search the catalogue on your mobile.

What can I borrow

Use the self-issue machines to borrow everything except for Quick Service items and books you’ve requested - go to the counter for these.

Tip!you can still borrow, with fines up to £5..

How do I renew my book?

Call our 24-hour renewals service - 01274 233342, or login to your record via the Library Catalogue. You can’t renew if you have a fine of £5 or more, or if the book has been reserved.

How do I return my book?

Use the self-returns machine in the J B Priestley Building, or go to the counters at the Health Studies and Management Libraries.You can also drop books into the chute in the wall outside the J B Priestley Building.

Where do I find information for my project?

Printed and Electronic Information Sources

Site Libraries and Collections

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Disability Information

What if I have a Disability?

Please read our Advice for users with a disability.

The Disability Service seeks to ensure that disabled students receive the advice, information and support they require so that they are not disadvantaged in their studies. It also offers loan of assistive technologies.

The Library offers 2 help sheets:

IT Services also offer 2 help sheets:

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Distance Learner?

Additional Library services are available if you’re enrolled on an eligible distance learning course. The Learner Development Unit also provides online study materials to support distance learners and there is a special group in the Develop Me! social network just for distance learners.

Postgraduate?

The Graduate School offers short courses and accredited research training. There are also IT drop-in workshops available, in Room F29, Richmond Building on Wednesdays, 1-3pm.

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Jobs

Whether you’re after part-time/summer work, a placement, a job after graduation or a postgraduate study opportunity, Careers can help! They offer advice and information on CVs, applications, interviews, working abroad and more! Register with the Jobs Online Database at www.careers.brad.ac.uk

Interested in volunteering? UCAN Volunteering Centre has something for everyone. Email ucan@bradford.ac.uk, or visit them in the Student Union.

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Telephone Scheme

Pre-paid calling cards are available from the libraries and cashiers desk. No joining fee or upfront service charge are required - see the Resnet Web site.

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Health, Safety & Security

Your health, safety and security are important. If the fire alarm sounds, leave the building immediately. Make sure you know what to do in the event of accident, theft or emergency whilst you are in our buildings.

In case of emergency, phone Security - 01274 234499.

Your commitment to us and to other users

We ask you to respect our facilities and the rights of others. Please help to keep our buildings pleasant places to work. Keep noise to a minimum, and don't use mobile phones in silent working areas. Non-compliance will not be tolerated. Please make time to read the full regulations.

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Help

Where do I go for help?

Struggling to cope?

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Another Question?

Please either contact the relevant department, or complete the feedback form and we'll send you a reply.

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