Learner Support Services
A Directorate of Corporate Services
The staff are brilliant – really helpful, and
the facilities available are also really good.
These are the services and resources available to you as a current student. If you can't find the information you're looking for, please ask!
Student Central is a state of the art, integrated learning zone, and the heart of activity for students on campus. It comprises a new learning atrium over 2 floors, quiet and group study zones, Students' Union facilities, multi-function club and entertainment area, catering outlets and Careers, Counselling and Disability services - all linking through into the refurbished ground floor of the J B Priestley Library.
Use these to:
Your library borrower number is 9 digits (UB number PLUS issue number, both found on your student card). You will be given your PIN at the same time as your card
Forgotten your PIN? See e:Vision.
Lost your student card? Get a new one from the Hub (there may be a replacement charge).
You need two types!
Forgotten your password or need more info?
We have a web-based email service called Webmail. Login frequently to make sure you don’t miss important messages. A user guide is available.
Important:
We have a number of PC rooms, also called cluster rooms in the J B Priestley
Library and across campus. Group study rooms (for 3 or more people), can be booked via the catalogue. There are also non-bookable individual study
rooms, as well as open work spaces on all floors. F42, Richmond Building is a 24 hour access (year round) Sun Ray cluster.
We’ve given you some disk space to use on our central server. This is called your M:\ drive. Always keep a backup copy of your work! The Enquiries Point in the library sells USB sticks, CDs etc. You can also scan to a USB stick (pdf format) from some photocopiers.
If you have your own computer, use ResNet (our free network), available in some Halls of Residence.Got a laptop or other portable device? Connect to RoamNet, our free roaming network. Problem with your computer? Book an appointment at the PC Clinic - phone 01274 233333. Protect and make the most of your computer.
Printing and photocopying are done on the same multifunction machines:
Printing guides are available. Make sure you read the copyright info on the wall above the photocopiers! Please note: printing procedures may vary in some areas in the University.
Find information for your studies via:
You can assess and develop your generic academic skills, and record meetings, achievements and do personal development planning.
Undergraduates can borrow 8 items + 6 Quick Service items. Postgraduates can borrow 14 items + 6 Quick Service items. Use the self-issue machines to borrow everything except for Quick Service items (held at J B Priestley Library) and books you’ve requested – go to the Enquiries Point for these. Loan periods vary. You can still borrow with fines up to £5.
To renew your books, call our 24-hour renewals service (01274 233342) or login to your record via the catalogue. You can’t renew if you have a fine of £5 or more, or if the book has been reserved.
To return your book, use the self returns machine at the J B Priestley Library or drop books into the chute in the wall outside Student Central. There are book drop bins at the branch libraries.
Additional Library services are available if you’re enrolled on an eligible distance learning course. IT drop-in workshops for postgraduates are available during term time - Room F29, Richmond Building on Wednesdays, 1-3pm.
We offer a range of advice, information and support to help you in your studies. The Library also provides additional support.
For part-time / summer work, placements, job after graduation or postgraduate study opportunities, Career Development Services are here to help. Register with the Jobs Online Database.
Interested in volunteering? UCAN Volunteering Centre has something for everyone.
Pre-paid calling cards are available from the libraries and Pay Zone. No joining fee or upfront service charge is required.
Your health, safety and security are important. If the fire alarm sounds, leave the building immediately. Make sure you know what to do in the event of accident, theft or emergency whilst you are in our buildings. J B Priestley Library Security can be contacted on 01274 235215 (in case of emergency, call 01274 234499).
We ask you to respect our facilities and the rights of others. Please help to keep our buildings pleasant places to work. Keep noise to a minimum and don’t use mobile phones in silent working areas. Please make time to read the full regulations. Non-compliance will not be tolerated.
Please either contact the relevant department, or complete the feedback form and we'll send you a reply.