Library Fines and Web Payments
Fines are charged for overdue items. Please return or renew books promptly. If items are returned late charges will be incurred at the following rates:
|Four week loans||20p per day|
|One week loans||40p per day|
|Three day loans||70p per day|
|Overnight loans / Periodicals||35p per day|
|Group Study Room||£1 per hour|
|Inter-library loans||50p per day|
|Quick Service Collection||70p per hour|
|Staff File Collection||70p per hour|
|Laptops||£5 per hour|
Note: if you have fines of £5 or more, you will not be able to renew your books or borrow further without clearing the fine.
You can pay fines online via the University web payment service UPay.
Fines may also be paid using issue machine 6 on the ground floor of the J. B. Priestley Library. Select 'My library account' and log in using your student or staff card and library PIN. You can pay all or some of your fines but please remember any fine of £5 or more will prevent further borrowing and renewals.
Alternatively, you may pay fines using cash or a card at the Enquiry Desk in the J. B. Priestley Library or using cash only at the Enquiry Desk in the Management and Law Library.
Web Payments (UPay)
UPay is the online payment system for student printing, photocopying and library fines. It is secure and helps you credit your printing and photocopying account using a debit or credit card. UPay accepts Mastercard, Maestro and Visa.
Once you have logged in, the My Account screen will show your account details, including your printing and photocopying balance. You can also see any outstanding library fines. Please note: your session will expire after 20 minutes of inactivity.
Users are advised to read our refunds policy before adding credit to UPay.
Brief instructions for crediting your account and paying fines
To credit your account:
- Go to the UPay web page and log in using your UB number and Library PIN.
- In the User box on the left hand side of the screen click on 'Credit Account'.
- Follow the on screen instructions to make your online payment.
To pay a library fine:
- In the User box click 'Library Fines'.
- Check that you have enough money in your account to cover the fine.
- Click on a fine to highlight it and click 'Pay Library Fine Now'.
- Fines paid and the amount should appear.
- Click 'Refresh Fines' to clear the fine from the display.
- Repeat the process if there is more than one fine.
Further help on UPay
Please contact the J. B. Priestley Library Welcome Desk for any further assistance.
Library fine disputes
If you wish to dispute a library fine due to extenuating circumstances such as illness, family bereavement or other personal reasons, please complete the Fines Disputes Form.
Return the form (along with any supporting evidence) to:
J. B. Priestley Library
University of Bradford
You should expect a response within 7 working days after receipt of your form.
Information Services uses a secure third party provider to process payments. We take the security of your personal data very seriously - your credit or debit card details are not seen by Information Services, and the personal data we hold about you (name, address, department, course) are not seen by the company providing the payment service.
Guidance for users on the submission of fines dispute forms
Circumstances normally accepted with accompanying evidence
Users are requested to provide a medical note from a GP, hospital or clinic or provide confirmation from their department of their medical absence.
Family bereavement and other exceptional personal reasons
Users are requested to provide confirmation from someone who can confirm what has happened e.g. tutor, disability officer.
Circumstances not normally accepted
Not knowing about the library loan rules and fines
Loan periods vary depending on the individual item. The range is 4 weeks to 1 hour. Information about our fine rates are is displayed at the top of this page.
User not receiving (or not reading) email reminders or messages filtered into clutter / junk folder
Email notices and reminders are sent as a courtesy only. It is the borrower’s responsibility to remain aware of the return/renewal date of their items.
Forgetting the return / renewal date
Return / renewal are available to view in your library account.
Item not renewable because it is on hold for another borrower
Please note that you cannot renew if you have a fine of £5 or more, or if the book has been reserved. Library books are a shared resource and we won’t allow a user to have a book for extra time if another is waiting for it. Renewal is possible only when all requests have been satisfied.
User lives at a distance
We expect users who live at some distance from the University to prepare beforehand by attempting to renew in good time and posting back to us any items which cannot be renewed.
User is away from campus for work, study or leisure purposes, for example on placement, at home for the vacation or on holiday
Users are expected to prepare beforehand and if books are taken to be aware that they may be requested and will need to be returned. Failure to renew or return on time will result in fines.
Lack of access to internet
It is possible to renew in person or by phoning us on 01274 233301.
Having lent the item in question to another person
Return of items is the responsibility of the borrower.