Research and Business

Working with us

• Ways of Working with us
• Our promise to you
• Putting the Customer first
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Our Promise to You

We at the University of Bradford are proud of our track record for producing, exploiting and transferring useful knowledge and products to businesses and the community.

Our strap line, "Making Knowledge Work" demonstrates our commitment to this as a core area of business which adds considerable value to our teaching and research.

The University has established corporate objectives and key targets for working with businesses and the community, which is enabling us to make a significant and growing contribution to the social and economic wellbeing of the City of Bradford, the surrounding region and beyond

To achieve these goals we will:

• Follow up and qualify enquiries promptly
• Prepare a proposal within two weeks or as agreed with the customer
• Contract with our customers on fair and reasonable commercial terms
• Deliver projects according to the targets and timescales set out in the proposal document or any additional written agreement
• Follow up every project as appropriate to obtain customer feedback
• Aim to build long-term, value-adding relationships with our customers
• Deal promptly and fairly with any problems our customers may experience

We look forward to working with you.

Professor Mark Cleary
Vice Chancellor